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litespeed_wiki:cache:litemage:troubleshooting:no-cache-hit-header [2018/08/07 17:41]
Jackson Zhang [Did you turn off CDN cache?]
litespeed_wiki:cache:litemage:troubleshooting:no-cache-hit-header [2018/08/07 18:33]
Lisa Clarke Proofreading
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 Did you try flushing LiteMage Cache and Magento Cache Storage? Do so, and then reload the page a few times. Did you try flushing LiteMage Cache and Magento Cache Storage? Do so, and then reload the page a few times.
  
-===== Reach your license'​s ​cache object limit? ===== +===== Have You Reached Your License'​s ​Cache Object Limit? ===== 
-If you see the header ''​x-litespeed-cache-control:​ esi=on'',​ then the page is cachable but it has encountered a problem. ​one of the possible reason is LiteMage may have reached your license'​s cache object limit. You should check Magento Admin LiteMage stats for details.+If you see the header ''​x-litespeed-cache-control:​ esi=on'',​ then the page is cachablebut it has encountered a problem. ​One possible reason is that LiteMage may have reached your license'​s cache object limit. You should check your Magento Admin LiteMage stats for details.
  
-===== Did you turn off CDN cache? =====+===== Are You Using CDN Cache? =====
  
-CDN cache solutions ​may be conflicted with LiteMage, such as CloudFlare cache, Sucuri cache etc. Please make sure to turn off CDN cache when using LiteMage.+CDN cache solutions, such as CloudFlare cache, Sucuri cache etc., may conflict with LiteMage. Please make sure to turn off CDN caches ​when using LiteMage.
  
 +This example shows CloudFlare cache enabled:
 {{:​litespeed_wiki:​cache:​litemage:​troubleshooting:​litemage-cloudflare-incorrectcachesetting.png?​direct&​300}} {{:​litespeed_wiki:​cache:​litemage:​troubleshooting:​litemage-cloudflare-incorrectcachesetting.png?​direct&​300}}
  
-Another ​example ​when the user using sucuri and turn on cache on sucuri, you always see **"x-litespeed-cache:​ miss"**: +Here's another ​example, where the user has turned ​on cache in Sucuri. In this case, you will always see ''​x-litespeed-cache:​ miss''​:
 {{ :​litespeed_wiki:​cache:​litemage:​troubleshooting:​litemage-cdn-cache-problem1.png?​800 |}} {{ :​litespeed_wiki:​cache:​litemage:​troubleshooting:​litemage-cdn-cache-problem1.png?​800 |}}
  
-If you visit backend directly with sucuri, LiteMage ​is running fine with **"x-litespeed-cache:​ hit,​litemage"**:+If you visit the backend directly with Sucuriyou can see LiteMage running fine with ''​x-litespeed-cache:​ hit,​litemage''​:
 {{ :​litespeed_wiki:​cache:​litemage:​troubleshooting:​litemage-cdn-cache-problem2.png?​500 |}} {{ :​litespeed_wiki:​cache:​litemage:​troubleshooting:​litemage-cdn-cache-problem2.png?​500 |}}
  
 It's LiteMage'​s job to cache dynamic content, therefore, if you are going to use CloudFlare/​Sucuri cache, it must be set up to only cache //static// content. See [[https://​blog.litespeedtech.com/​2017/​11/​20/​magento-monday-litemage-cdns-and-tokens/​|this blog post]] for more details. It's LiteMage'​s job to cache dynamic content, therefore, if you are going to use CloudFlare/​Sucuri cache, it must be set up to only cache //static// content. See [[https://​blog.litespeedtech.com/​2017/​11/​20/​magento-monday-litemage-cdns-and-tokens/​|this blog post]] for more details.
- 
  
 ===== Is There a Vary Cookie Issue? ===== ===== Is There a Vary Cookie Issue? =====
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 {{:​litespeed_wiki:​cache:​litemage:​troubleshooting:​litemage-right-cookie-header-with-lscache-very-miss-hit.png?​direct&​800}} {{:​litespeed_wiki:​cache:​litemage:​troubleshooting:​litemage-right-cookie-header-with-lscache-very-miss-hit.png?​direct&​800}}
  
 +===== Are There Cache-Related Rewrite Rules in .htaccess? =====
 +Please don't place ''​RewriteRule (.*) - [E=Cache-Control:​no-cache]''​ in your ''​.htaccess''​ file. In fact, don't place //any// rewrite-rule-based cache directives into ''​.htaccess'',​ unless there is a wiki or KB article instructing you to do so. 
 +
 +Normally if you follow our wiki, LiteMage should work out of the box after installation,​ with no need to manually add anything. We have seen user-added rules break LiteMage and cause the cache miss header to display all the time. 
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  • Last modified: 2019/05/17 14:34
  • by Kacey Schroeder