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No “X-LiteSpeed-Cache: hit,litemage” Header
In a Magento 1.x store, if the X-LiteSpeed-Cache: hit,litemage
header is missing, it is an indication that LiteMage is not working properly. There can be various causes for this problem, but most likely a step was missed in the LiteMage 1.x Installation Guide.
Go through this list, checking each item until you find what may be causing the problem.
Do you see ''X-Litespeed-Cache: miss''?
This header indicates 3 things:
- It didn't find the page in the cache.
- When it loaded the page to display this time, it also cached a copy.
- The next time you load the page, it will be served from cache.
If you see this header, refresh the page and check again. You should then see the X-LiteSpeed-Cache: hit,litemage
header.
Is LiteMage Enabled...
For Your License?
For 1-CPU and lower licenses, you will need to purchase LiteMage as an add-on, while LiteMage starter is included in all 2-CPU and above license. If you just recently upgraded your license by adding LiteMage, you will need to register a new license key with the …/lsws/bin/lshttpd -r
command and then restart LSWS.
In Your Configuration?
Have you added LiteMage On
to your store's .htaccess
file?
in Magento?
Has Enable LiteMage Cache been set to Yes
under LiteMage Configuration in the Magento admin?
Do You Use Shared Hosting?
If you host your Magento store on a shared hosting service account, please contact your hosting company to ensure that they have enabled LiteMage for your account.
Are Some Pages Cached?
If some pages are cached but others are not, you may have reached your license's cache object limit. In that case, you will need to upgrade LiteMage to a higher tier.
Are Cache Root and Cache Policy Set Up?
Have you or your host set the server-level & virtual-host-level cache root and cache policy?
What About Other Page Caches?
Have other full page caches been disabled? You can only use one full page cache at a time, or there will be conflicts.
Are there IP Restrictions?
If you have set Enable LiteMage Cache Only for Listed IPs, is your IP listed?
Is Cache Management Properly Configured?
For LiteMage to work correctly, you must have both Configuration and Layouts enabled under System → Cache Management. If you are using Magento Enterprise, you must also disable Page Cache.
Have You Cleared the Cache?
Did you try flushing LiteMage Cache and Magento Cache Storage? Do so, and then reload the page a few times.
Is there an ESI Header?
If you see the header x-litespeed-cache-control: esi=on
, then the page is cachable but it has encountered a problem. You may have reached your license's cache object limit. Another possible cause is a conflict with another cache solutions, such as CloudFlare.
It's LiteMage's job to cache dynamic content, therefore, if you are going to use CloudFlare cache, it must be set up to only cache static content. See this blog post for more details.
Is There a Vary Cookie Issue?
If the cache vary cookie _lscache_vary_toolbar
is set, then the page won't be cached for the first hit. This is expected bahavior. You should see X-Litespeed-Cache: miss
on the second hit, and X-LiteSpeed-Cache: hit,litemage
on the third hit.