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--- litespeed_wiki:cache:litemage:troubleshooting:warmup [2018/06/26 15:21]
Jackson Zhang [Enabling Cache for Logged-in Users]
+++ litespeed_wiki:cache:litemage:troubleshooting:warmup [2019/06/19 19:00]
Jackson Zhang [Magento system scheduler ''litemage_warmup_cache'' hangs]
@@ Line 229: / Line 229: @@
 ===== Warm Up Still Not Working =====
-If you have tried all of the above and LiteMage is still not working properly and showing the Warm-up List details, it is likely that incorrect values in Magento's Cron (Scheduled Tasks) setting is blocking cron jobs.
+==== Magento System Cron issue ====
+If you have triell of the above and LiteMage is still not working properly and showing the Warm-up List details, it is likely that incorrect values in Magento's Cron (Scheduled Tasks) setting is blocking cron jobs.
 We suggest returning these settings, located under **System > Configuration > Advanced > System > Cron (Scheduled Tasks)**, to their defaults below to fix the problem.
@@ Line 274: / Line 275: @@
   dealwel+ 4489 1 10 04:23 pts/0 00:00:17 /usr/local/lsws/fcgi-bin/lsphp5 /home/dealwellne/domains/example.com/public_html/cron.php
-We did see some case that system cron seems to be showing in the cron log in /var/log/cron but actually there is no such progress running. It did start to run when we change to documentroot and manuualy run the cron job.
+==== cron.sh script issue ====
+We did see some case that system cron seems to be showing in the cron log in /var/log/cron but actually there is no such progress running. It did start to run when we change to documentroot and manually run the cron job.
 vi /home/dealwellne/domains/example.com/public_html/
@@ Line 310: / Line 312: @@
     fi
   fi
+==== Magento system scheduler ''litemage_warmup_cache'' hangs ====
+There is one use case related to Magento system scheduler. The user does see litemage_warmup_cache scheduled but it actually hangs there.
+If you go to Magento Admin -> Scheduler -> Scheduler Timeline, you might see a long cross line for ''litemage_warmup_cache'' either in red or orange color, it actually means the cron hangs instead of running ok.
+{{ :litespeed_wiki:cache:litemage:troubleshooting:781630-6-scheduler-stunck.png?800 |}}
+or
+{{ :litespeed_wiki:cache:litemage:troubleshooting:781630-6-scheduler-stunck-2.png?800 |}}
+The user goes to Magento Admin -> System -> Scheduler -> Job Configuration, select ''litemage_warmup_cache'' then right top conner Actions for ''Run now'', then ''Submit''.
+{{ :litespeed_wiki:cache:litemage:troubleshooting:781630-8-scheduler-runnow.png?800 |}}
+then check the litemage cron log by:
+  tail -f /home/user1/public_html/var/log/litemage_crawler.log
+-05-29T10:14:21+00:00 DEBUG (7): LiteMage [cron:user1:1559124843]  Generate url map for store1 url count=5320
+-05-29T10:14:21+00:00 DEBUG (7): LiteMage [cron:user1:1559124843]  litemage_runner crawling  store1 urls (cur_pos:0) with cookie
+  litemage_cron=store1; Array
+  LiteMage [cron:user1:1559124843]   (
+  LiteMage [cron:user1:1559124843]       [0] => https://www.example.com/
+  LiteMage [cron:user1:1559124843]       [1] => https://www.example.com/business-office-writing/
+  LiteMage [cron:user1:1559124843]       [2] => https://www.example.com/business-office-writing/conference-business/business-card-holders/
+  LiteMage [cron:user1:1559124843]       [3] => https://www.example.com/business-office-writing/paper/promotional-calendars-diaries/
+  LiteMage [cron:user1:1559124843]       [4] => https://www.example.com/business-office-writing/desk/promotional-calculators/
+  LiteMage [cron:user1:1559124843]       [5] => https://www.example.com/business-office-writing/paper/promotional-notebooks/
+  LiteMage [cron:user1:1559124843]   )
+  LiteMage [cron:user1:1559124843]
+-05-29T10:14:32+00:00 DEBUG (7): LiteMage [cron:user1:1559124843]  litemage_runner crawling  store1 urls (cur_pos:6) with cookie
+  litemage_cron=store1; Array
+  LiteMage [cron:user1:1559124843]   (
+  LiteMage [cron:user1:1559124843]       [0] => https://www.example.com/bags-and-travel/
+  LiteMage [cron:user1:1559124843]       [1] => https://www.example.com/clothing-accessories/
+  LiteMage [cron:user1:1559124843]       [2] => https://www.example.com/usb-technology/
+  LiteMage [cron:user1:1559124843]       [3] => https://www.example.com/food-and-drink/
+  LiteMage [cron:user1:1559124843]       [4] => https://www.example.com/health-personal-care/
+  LiteMage [cron:user1:1559124843]       [5] => https://www.example.com/bags-and-travel/travel/backpacks/
+  LiteMage [cron:user1:1559124843]   )
+It means the warmup started to run.
+But ''Run now'' action won't fix the Magento system scheduler problem and the initiated cron will be stopped due to exceeding defined Maximum Run Time in the configuration.
+{{ :litespeed_wiki:cache:litemage:troubleshooting:781630-9-litespeed-warmup-stats-stopped-exceeding-defined-max-run-time.png?800 |}}
+litemage_crawler.log shows:
+-06-19T16:17:05+00:00 DEBUG (7): LiteMage [cron:brandin1:1560960721]  Stopped due to exceeding defined Maximum Run Time. cron meta end = Array
+it is normal since the user set the cron to stop at 5 minutes then it runs again at next scheduled time. If it stopped there completely without further running, there is some Magento system scheduler issue which needs to be fixed.
+By further checking user1's crontab:
+  crontab -u user1 -e
+  MAILTO=""
+  SHELL="/usr/local/cpanel/bin/jailshell"
+  * * * * * /usr/local/bin/php /home/user1/public_html/cron.php
+  SHELL="/usr/local/cpanel/bin/jailshell"
+  * * * * * /usr/local/bin/php /home/user1/public_html/cron.sh
+  SHELL="/usr/local/cpanel/bin/jailshell"
+  * * * * * /bin/bash /home/user1/public_html/scheduler_cron.sh --mode always
+  SHELL="/usr/local/cpanel/bin/jailshell"
+  * * * * * /bin/bash /home/user1/public_html/scheduler_cron.sh --mode default
+  SHELL="/usr/local/cpanel/bin/jailshell"
+  * * * * * /bin/bash /home/user1/public_html/cron.sh
+  SHELL="/usr/local/cpanel/bin/jailshell"
+  * * * * * /bin/sh /home/user1/public_html/cron.sh
+  * * * * * /bin/sh /home/user1/public_html/cron.sh cron.php
+(note: you may need ''SHELL="/usr/local/cpanel/bin/jailshell"'' on cpanel for jailshell)
+Too many same crones setup, which may conflict with each other.
+Latest 1.9.x.x version of Magento may prefer to run ''/home/user1/public_html/scheduler_cron.sh'' instead of ''/home/user1/public_html/cron.sh''. You can find it from Magento Admin -> System -> Scheduler -> Insctuctions:
+  Run scheduler_cron.sh instead cron.sh (recommended)
+  Run every minute (recommended)
+  Edit your crontab:
+  sudo crontab -u user1 -e
+  Add following configuration:
+  * * * * * /bin/bash /home/user1/public_html/scheduler_cron.sh --mode always
+  * * * * * /bin/bash /home/user1/public_html/scheduler_cron.sh --mode default
+{{ :litespeed_wiki:cache:litemage:troubleshooting:781630-7-scheduler-instruction2.png?600 |
+}}
+Remove all duplicated one and only keep the above two configurations. The issue is fixed and litemage_crawler.log shows ok now.
+''litemage_warmup_cache'' cron task will show running in Scheduler and LiteMage Crawler Warm-up Status will show running ok.
+{{ :litespeed_wiki:cache:litemage:troubleshooting:781630-9-scheduler-litemage_warmup_cache_running.png?800 |}}
+{{ :litespeed_wiki:cache:litemage:troubleshooting:781630-9-litespeed-warmup-stats-running.png?800 |}}
 ===== Warm Up for logged in users =====
 Normally logged in users and non-logged in users will share the same cache copies. However, when you enable **Separate Cache Copy per Customer Group** in LiteMage configuration, LiteMage will have different cache copies.
@@ Line 331: / Line 422: @@
 {{ :litespeed_wiki:cache:litemage:troubleshooting:litemage-logged-in-user-warm-up-onbehalfofloggedinuser.png?600 |}}
-Save the configuration and refresh **Configuration** from Magento Admin **Cache Management** to make it effective.
+**Save the configuration** will make the change effective.
-{{ :litespeed_wiki:cache:litemage:troubleshooting:litemage-logged-in-user-warm-up-configuration-refresh.png?600 |}}
 ===== LiteMage Cache Warm Up configuration Reference =====
 Please refer [[ litespeed_wiki:cache:litemage:configuration:cache_warm_up|this]] for LiteMage Cache Warm Up configuration Reference