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--- litespeed_wiki:cache:lscwp:environment-report [2017/11/21 21:25]
Lisa Clarke created
+++ litespeed_wiki:cache:lscwp:environment-report [2020/05/04 13:46]
Shivam Saluja
@@ Line 1: / Line 1: @@
-====== LSCWP Environment Report ======
+====== LiteSpeed Cache for WordPress: Report ======
+**Please Note**: This wiki is valid for v2.9.x and below of the LiteSpeed Cache Plugin for WordPress. If you are using v3.0 or above, please see [[https://docs.litespeedtech.com/lscache/lscwp/overview/|the new documentation]].
-If someday you encounter a problem that requires support, we may ask to see your Environment Report. The Environment Report tells us what settings you have enabled, what other plugins you have installed, and the contents of your ''.htaccess'' file, among other useful things.
+If someday you encounter a problem that requires support, we may ask to see your Environment Report. The Report tells us what settings you have enabled, what other plugins you have installed, and the contents of your ''.htaccess'' file, among other useful things.
-{{:litespeed_wiki:cache:lscwp:lscwp-environmentreport.png?direct&800|}}
+{{:litespeed_wiki:cache:lscwp:lscwp-environmentreport.png?nolink|}}
-To generate and share your Environment Report, navigate to **LiteSpeed Cache > Environment Report ** and press the **Select All and Copy to Clipboard** button.
+To generate and share your Environment Report, navigate to **LiteSpeed Cache > Report**.
-The contents of the report should now be saved on your clipboard. You can then paste it wherever it was originally requested: a forum post, a ticket response, or an email to us, for example.
+{{:litespeed_wiki:cache:lscwp:lscwp-environmentreport1.png?nolink|}}
+Press the **Send to LiteSpeed** button.
+{{:litespeed_wiki:cache:lscwp:lscwp-environmentreport2.png?nolink|}}
+A copy of the report will be sent to us, and if you post in a public forum, you can refer to the report simply by the **Report Number** shown. We'll be able to look it up from that.
 You needn't wait for us to request this report, either. If you'd like to be proactive, you may include it any time you ask a support question.