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litespeed_wiki:cache:lscwp:environment-report [2017/11/22 19:01] Lisa Clarke |
litespeed_wiki:cache:lscwp:environment-report [2020/11/14 15:36] Lisa Clarke Redirect to new Documentation Site |
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| - | ====== LSCWP Environment Report ====== | + | ~~REDIRECT>https://docs.litespeedtech.com/lscache/lscwp/toolbox/~~ |
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| - | If someday you encounter a problem that requires support, we may ask to see your Environment Report. The Environment Report tells us what settings you have enabled, what other plugins you have installed, and the contents of your ''.htaccess'' file, among other useful things. | + | |
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| - | {{:litespeed_wiki:cache:lscwp:lscwp-environmentreport.png?direct&800|}} | + | |
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| - | To generate and share your Environment Report, navigate to **LiteSpeed Cache > Environment Report ** and press the **Select All and Copy to Clipboard** button. | + | |
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| - | The contents of the report should now be saved on your clipboard. You can then paste it wherever it was originally requested: a forum post, a ticket response, or an email to us, for example. | + | |
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| - | If you would prefer to keep the contents of your Environment Report private (just between you and us), you can use the **Send to LiteSpeed** button. A copy of the report will be sent to us, and if you post in a public forum, you can refer to the report simply by the **Report Number** shown. We'll be able to look it up from that. | + | |
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| - | You needn't wait for us to request this report, either. If you'd like to be proactive, you may include it any time you ask a support question. | + | |