Differences

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--- litespeed_wiki:cache:lscwp:troubleshooting:image_optimize_error [2019/05/28 18:02]
Lisa Clarke Copyediting
+++ litespeed_wiki:cache:lscwp:troubleshooting:image_optimize_error [2019/07/02 15:09]
Lisa Clarke [Generic Solution] Proofreading
@@ Line 11: / Line 11: @@
 {{:litespeed_wiki:cache:lscwp:troubleshooting:img-opt1.png|}}
+Other things you may need to check:
+  - Security plugins may interfere in the image optimization process. Try disabling your security plugin temporarily
+  - Plugins that control page access, like maintenance mode, spam shield, additional authentications page, HTTP/HTTPS alteration, hot-link protection rewrite rule, etc. could also interfere with image optimization. If you have these, try disabling them temporarily.
 ===== Too Many Errors =====
@@ Line 143: / Line 148: @@
 Update or repair the WordPress database.
+===== cURL error 28: Operation timed out after 15001 milliseconds with 0 bytes received  =====
+==== Error Details ====
+Firewall blocked curl communication to our image optimization servers.
+==== Solution ====
+Add our image optimization server [[https://wp.api.litespeedtech.com/ips|IPs]] to firewall white-list.