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litespeed_wiki:cache:lscwp:troubleshooting:lscache-is-disabled [2018/07/12 14:21] qtwrk |
litespeed_wiki:cache:lscwp:troubleshooting:lscache-is-disabled [2018/08/08 14:56] Lisa Clarke Added some other options |
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- | ====== "LiteSpeed cache is disabled" Warning ====== | + | ====== LiteSpeed Cache is Disabled Warning ====== |
- | If you see this warning in LiteSpeed Cache plugin, the server variables should be able to tell you why. | + | If you see a warning that indicates LiteSpeed Cache is disabled, the warning itself may give a clue as to the source of the problem. |
- | {{:litespeed_wiki:cache:lscwp:configuration:warning.png?400|}} | + | ===== The LSCache Module is disabled at the server level ===== |
+ | This indicates that cache is turned off at the highest level. You will need to [[litespeed_wiki:cache:lscwp:installation|configure your server]], or have your hosting provider do it for you. | ||
- | Navigate to **LiteSpeed Cache > Report** and look at the **Report Summary**. The ''Server Variables'' section right at the top can give you some helpful information. Check the values of the following variables: | + | ===== LiteSpeed Cache is disabled in the plugin settings ===== |
- | - ''LSCACHE_ADV_CACHE = true'' - If this value is ''NULL'', look for the ''wp-content/advanced-cache.php'' file which should include the line ''define('LSCACHE_ADV_CACHE', true);''. If the line exists, then it may be a permissions issue. Simply fix by removing the ''advanced-cache.php'' file, and deactivating and reactivating the LiteSpeed Cache plugin. The file will be correctly regenerated. | + | This indicates that you haven't turned on caching in the plugin settings. [[litespeed_wiki:cache:lscwp:configuration:general#enable_litespeed_cache|Do so]], and the problem should be solved. |
- | - ''LITESPEED_ON = true'' - If **LSCACHE_ADV_CACHE = null**, then this will always be ''NULL''. If this value is ''NULL'', it means that you are not running with LiteSpeed Web Server. This is allowed, but it limits the functions that you are able to use. [[litespeed_wiki:cache:lscwp:installation|Learn more]]. | + | |
- | - ''LITESPEED_ON_IN_SETTING = true'' - If this value is ''NULL'', navigate to the **Settings** page and set **Enable LiteSpeed Cache** to ''Enable'' | + | |
+ | ===== LiteSpeed Cache is disabled ===== | ||
+ | |||
+ | {{:litespeed_wiki:cache:lscwp:configuration:warning.png?400|}} | ||
+ | This is a generic error that doesn't indicate any cause. Navigate to **LiteSpeed Cache > Report** and look at the **Report Summary**. The ''Server Variables'' section right at the top can give you some helpful information. Check the values of the following variables: | ||
+ | * ''LSCACHE_ADV_CACHE = true'' - If this value is ''NULL'', look for the ''wp-content/advanced-cache.php'' file which should include the line ''define('LSCACHE_ADV_CACHE', true);''. If the line exists, then it may be a permissions issue. Simply fix by removing the ''advanced-cache.php'' file, and deactivating and reactivating the LiteSpeed Cache plugin. The file will be correctly regenerated. **NOTE:** Sometimes you do this, and the plugin still doesn't work. In this case, Navigate to **LiteSpeed Cache > Settings > Advanced** and disable **Check Advanced Cache**. | ||
+ | * ''LITESPEED_ON = true'' - If ''LSCACHE_ADV_CACHE = null'', then this will //always// be ''NULL''. Otherwise, if this value is ''NULL'', it means that you are not running with LiteSpeed Web Server. This is allowed, but it limits the functions that you are able to use. [[litespeed_wiki:cache:lscwp:installation|Learn more]]. | ||
+ | * ''LITESPEED_ON_IN_SETTING = true'' - If this value is ''NULL'', navigate to the **Settings > General** page and set **Enable LiteSpeed Cache** to ''Enable'' |