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litespeed_wiki:cpanel:whm-plugin-cache-manager-error-status [2018/06/04 14:25]
Michael Alegre [WHM Plugin - Cache Manager Error Status]
litespeed_wiki:cpanel:whm-plugin-cache-manager-error-status [2019/05/09 13:07] (current)
Jackson Zhang [Detected WordPress version as x.x. Version 4.0 required at minimum]
Line 56: Line 56:
 **Resolution:​** Confirm that this installation has a valid ''​wp-config.php''​ file. If the ''​wp-config.php''​ file is kept more than 1 directory above the root installation using symbolic links, it will need to be moved to the installation root or parent directory. **Resolution:​** Confirm that this installation has a valid ''​wp-config.php''​ file. If the ''​wp-config.php''​ file is kept more than 1 directory above the root installation using symbolic links, it will need to be moved to the installation root or parent directory.
  
 +===== Unexpected Error Encountered! See webcachemgr.log for more information =====
 +
 +After migrating all cPanel WordPress accounts to another server,and then scanning to manage with LiteSpeed, the following error was noticed on almost all accounts:
 +
 +  /​home/​user1/​public_html - Install skipped due to Error status. Please Refresh Status before trying again.
 +
 +After refreshing the status, the error changed to the following, still on nearly all accounts:
 +
 +  /​home/​user1/​public_html - Unexpected Error Encountered! See webcachemgr.log for more information.
 +  /​home/​user2/​public_html - Unexpected Error Encountered! See webcachemgr.log for more information.
 +  /​home/​user3/​public_html - Unexpected Error Encountered! See webcachemgr.log for more information.
 +  ...
 +
 +''/​usr/​local/​lsws/​logs/​webcachemgr.log''​ showed the following:
 +
 +  2019-02-04 17:30:07 [ERROR] /​home/​user1/​public_html - Your PHP installation appears to be missing the MySQL extension which is required by WordPress.
 +  2019-02-04 17:30:07 [ERROR] /​home/​user2/​public_html - Your PHP installation appears to be missing the MySQL extension which is required by WordPress.
 +  2019-02-04 17:30:07 [ERROR] /​home/​user3/​public_html - Your PHP installation appears to be missing the MySQL extension which is required by WordPress.
 +
 +It looked like the PHP configuration was wrong and was missing the MySQL module. ​
 +
 +The cPanel MultiPHP Manager showed PHP 7.2 (alt-php72) was set to the system default PHP version, and all accounts inherited it. It appeared something was wrong with alt-PHP72 in this case. Changing the default to ea-php72 solved the problem, and all LiteSpeed Cache enabling errors disappeared.  ​
 +===== Could not include missing file =====
 +  /​home/​user/​public_html - Could not include missing file /​home/​user/​public_html/​wp-load.php.
 +
 +=====  Could not find matching document root =====
 +  /​home/​user/​public_html/​blog_old - /​home/​user/​public_html/​blog_old - Could not find matching document root for WP siteurl/​servername example.com.
 +
 +===== Unexpected Error Encountered! Error establishing a database connection =====
 +  /​home/​user/​public_html - Unexpected Error Encountered! Error establishing a database connection.
 +
 +===== Detected WordPress version as x.x. Version 4.0 required at minimum =====
 +  /​home/​user/​public_html/​example.com - Detected WordPress version as 3.4. Version 4.0 required at minimum.
 +
 +===== Undefined variable: wp_version =====
 +  /​home/​user/​public_html/​__MACOSX - Notice: Undefined variable: wp_version in /​usr/​local/​lsws/​add-ons/​webcachemgr/​src/​WPCaller.php on line 1145 Notice: Undefined variable: wp_version in /​usr/​local/​lsws/​add-ons/​webcachemgr/​src/​WPCaller.php on line 1146 Detected WordPress version as . Version 4.0 required at minimum
 ===== Still Need Help? ===== ===== Still Need Help? =====
  
 If you are still running into issues after learning about the cases above, please [[https://​www.litespeedtech.com/​support|contact our support team]] for further assistance. If you are still running into issues after learning about the cases above, please [[https://​www.litespeedtech.com/​support|contact our support team]] for further assistance.
  • Admin
  • Last modified: 2018/06/04 14:25
  • by Michael Alegre