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litespeed_wiki:cache:litemage:support_tiers [2017/04/28 18:43] Ron Saad [How to order:] |
litespeed_wiki:cache:litemage:support_tiers [2017/04/28 18:54] Ron Saad [Understanding LiteMage Premium Support Tiers] |
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- | ===== Understanding LiteMage Premium Support Tiers: ===== | + | ===== Understanding LiteMage Premium Support Tiers ===== |
LiteMage works out of the box with Magento’s typical configuration most of the time. | LiteMage works out of the box with Magento’s typical configuration most of the time. | ||
- | As Magento allows customizations (such as to themes or plugins, etc.), sometimes these sitemodifications cause trouble when enabling LiteMage. | + | As Magento allows customizations (such as to themes or plugins, etc.), sometimes these site modifications cause problems when enabling LiteMage. |
- | LiteSpeed Technologies tries to document any issues reported and provide solutions or recommendations for such circumstances, so the particular issue for your site may already have been addressed at [[litespeed_wiki:cache:litemage:troubleshooting| LiteMage troubleshooting guide ]] | + | LiteSpeed Technologies tries to document any issues reported and provide solutions or recommendations for such circumstances, so the particular issue for your site may already have been addressed in the [[litespeed_wiki:cache:litemage:troubleshooting| LiteMage troubleshooting guide ]] |
Feel free to check there first to see if you can resolve the problem on your own. | Feel free to check there first to see if you can resolve the problem on your own. | ||
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Includes: | Includes: | ||
* Tier 1 Items | * Tier 1 Items | ||
- | * Customized rewrite rules as needed to enable LiteMage for different views. | + | * Customized rewrite rules as needed to enable LiteMage for the different views above. |
==== Tier 3 Advanced: $1199 ==== | ==== Tier 3 Advanced: $1199 ==== | ||
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* Tier 2 items | * Tier 2 items | ||
* Custom xml, php or other code changes to solve the problem | * Custom xml, php or other code changes to solve the problem | ||
- | * Our experienced Magento / LiteMage developer(s) as needed. | + | * Our experienced Magento / LiteMage developer(s) time as needed. |
==== Worry Free Guarantee ==== | ==== Worry Free Guarantee ==== | ||
- | LiteMage Premium supports are **fully refundable** if we fail to enable LiteMage cache for your site. | + | LiteMage Premium support is **fully refundable** if we fail to enable LiteMage cache for your site. |
==== How to order:==== | ==== How to order:==== |