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litespeed_wiki:cache:litemage:troubleshooting:multi_site_product_update_show_one_site_only [2017/05/03 15:16]
Michael Alegre Edited for grammer and improved formatting.
litespeed_wiki:cache:litemage:troubleshooting:multi_site_product_update_show_one_site_only [2017/05/03 14:08] (current)
Jackson Zhang created
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-~~NOTOC~~+===== Cart can not be updated on one store on a multi-site setup =====  
 +On a multi-site Magento store setup on a cPanel server, products update only show on one site but not the other. Even tried to purge LiteMage cache, it still doesn'​t work. Why? Most likely due to the wrong virtual host cache root setup.
-====== Cart Not Updating On One Store In A Multi-site Setup ====== ​+Usually, virtual host cache root should be under /​home/​$USER/​lscache and can not be in a centralized location such as RAM disk, especially for multi-site. If cache root is not at /​home/​$USER/,​ it could only be known to one site but not the other on multi-site environment. Please refer to [[litespeed_wiki:​cache:​common_installation:​cpanel-shared| this wiki]] for cPanel environment cache root setup.
-==== Symptoms ==== +Once the correct cache root is set and purge the cacheproblem resolved.
-  * Product updates showing on one site but not the other.  +
- +
-==== Cause ==== +
-If LiteMage Cache has already been purged with no success, the cause is most likely due to an incorrect virtual host cache root setup. +
- +
-==== Solution ==== +
-Usually, the virtual host cache root should be located under ''/​home/​$USER/​lscache''​ and cannot be in a centralized location, such as RAM disk, for multi-site setups.  +
- +
-If cache root is not located under ''/​home/​$USER/'',​ it is likely that the other site cannot see these cached files. Please refer to our **[[litespeed_wiki:​cache:​common_installation:​cpanel-shared| cPanel guide]]** for cPanel environment cache root setup. +
- +
-Once the correct cache root is set and the cache has been purged the problem ​should be resolved.+
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  • Last modified: 2017/05/03 15:16
  • by Michael Alegre