Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
|
litespeed_wiki:cache:litemage:troubleshooting:support [2016/05/03 14:05] Michael Alegre |
litespeed_wiki:cache:litemage:troubleshooting:support [2017/05/01 14:44] (current) Jackson Zhang |
||
|---|---|---|---|
| Line 1: | Line 1: | ||
| - | ====== LiteMage Support ====== | + | ====== LiteMage Support (Archive Version)====== |
| + | |||
| + | Please refer to this page for [[litespeed_wiki:cache:litemage:support_tiers|LiteMage Support]]. | ||
| If you have any general questions about LiteMage, we provide free support on our [[https://www.litespeedtech.com/support/forum/|forum]]. | If you have any general questions about LiteMage, we provide free support on our [[https://www.litespeedtech.com/support/forum/|forum]]. | ||
| Line 8: | Line 11: | ||
| {{ :litespeed_wiki:cache:litemage:troubleshooting:store-hourly-support.png?nolink |}} | {{ :litespeed_wiki:cache:litemage:troubleshooting:store-hourly-support.png?nolink |}} | ||
| - | |||
| - | On the resulting page, select the level of customization of your Magento site and continue to checkout to place the order. | ||
| - | |||
| - | {{ :litespeed_wiki:cache:lmcustomlevel.png?direct&800 |}} | ||
| Once the order has been placed, a support ticket will be automatically created. Please respond to this ticket with detailed information about your server setup. We will also require temporary ssh root access and your Magento Admin Panel login information. | Once the order has been placed, a support ticket will be automatically created. Please respond to this ticket with detailed information about your server setup. We will also require temporary ssh root access and your Magento Admin Panel login information. | ||