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Locked IP License

When a reseller orders a license through API with a pre-assigned IP, the license will be locked to that IP and can not be used on other IP.

When a user tried to attempt to install a locked IP license to a server with different IP, he may receive the following error:

2018-10-12 13:14:07.447658 [ERROR] [LICENSE] License key operation failure: ERR LR.R: IP does not match locked IP.
removed uploaded
restored the original trial.key from /usr/local/lsws/conf/trial.key.backup.8901
ERROR Aborted!
Cpanel server - ip, previously assigned to ip

There is no way to change the locked IP for now. The easiest way is to cancel that license and order a new one at this stage. We are developing some tool for reseller to make locked IP change in the future.

  • Admin
  • Last modified: 2018/10/12 18:50
  • by Jackson Zhang