This is an old revision of the document!

Locked IP License

What's locked IP license?

When a reseller orders a license through API with a pre-assigned IP, the license will be locked to that IP and can not be used on other IP.

IP xxx.xxx.xxx.xxx does not match locked IP

When a user tried to attempt to install a locked IP license to a server with different IP, he may receive the following error: 

2018-10-12 13:14:07.447658 [ERROR] [LICENSE] License key operation failure: ERR LR.R: IP xxx.xxx.xxx.xxx does not match locked IP.
removed uploaded serial.no
restored the original trial.key from /usr/local/lsws/conf/trial.key.backup.8901
ERROR Aborted!
Cpanel server - ip xxx.xxx.xxx.xxx, previously assigned to ip xxx.xxx.xxx.xxx

LiteSpeed Reseller API 2.0 and above can change the locked IP but lower version of API can not. The easiest way is to cancel that license and order a new one at this stage. We are developing some tool for reseller to make locked IP change in the future.

  • Admin
  • Last modified: 2018/10/12 18:58
  • by Jackson Zhang