Fixing LiteSpeed Web Server Update Errors

You Are Not Authorized to Use This Binary

If you tried to upgrade your LSWS version (/usr/local/lsws/admin/misc/lsup.sh -f) but failed with the license error: [ERROR] You are not authorized to use this binary, please purchase upgrades., try the following in the command line:

/usr/local/lsws/admin/misc/lsup.sh -f -v <version>

If you are still getting a similar error, there is no need to panic. You most likely have an owned license with a one year free upgrade period that has recently expired. You will need to purchase a yearly upgrade if you want to use the latest version. Check here for details.

Software Update Expiration

When the software update expires, you may see the following message on the LiteSpeed Admin Console. This means it's time for you to purchase a yearly upgrade add-on, if you would like to continue getting updates.

Software Update Expiration
Sep 01, 2018 Expired

Software Upgrade Has Expired

When the software update expires, you may see the following message:

root@cpanel9 [~]# /usr/local/lsws/bin/lshttpd -V
[OK] License key #1 verification passed! Software upgrade has expired.
2018-09-20 12:49:44.739472 [NOTICE] Memory size is: 131735720KB.

Error in Update Log

The update log may show the same error, if the upgrade to the latest build is not working:

root@cpanel9 [~]# tail /usr/local/lsws/autoupdate/update.log
[2018-09-20 00:26:33] [OK] Package is up-to-date.
[2018-09-20 09:44:23] Checking for new release...
[2018-09-20 09:44:23] [OK] Package is up-to-date.
[2018-09-20 12:35:04] Checking for new release...
[2018-09-20 12:35:04] [OK] Package is up-to-date.
[2018-09-20 12:35:16] Extracting package file
[ERROR] You are not authorized to use this binary, please purchase upgrades.
[2018-09-20 12:35:16] [ERROR] License key verification failed
[2018-09-20 12:45:42] Checking for new release...
[2018-09-20 12:45:42] [OK] Package is up-to-date.
 
litespeed_wiki/licenses/upgrade-server-failed-with-license-error.txt · Last modified: 2018/09/20 15:31 by Lisa Clarke