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litespeed_wiki:cache:litemage:support_tiers [2017/04/28 18:27] Jackson Zhang created |
litespeed_wiki:cache:litemage:support_tiers [2017/04/28 18:55] (current) Ron Saad [How to order:] |
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| - | ===== Understanding LiteMage Premium Support Tiers: ===== | + | ===== Understanding LiteMage Premium Support Tiers ===== |
| LiteMage works out of the box with Magento’s typical configuration most of the time. | LiteMage works out of the box with Magento’s typical configuration most of the time. | ||
| - | As Magento allows customizations (such as to themes or plugins, etc.), sometimes these sitemodifications cause trouble when enabling LiteMage. | + | As Magento allows customizations (such as to themes or plugins, etc.), sometimes these site modifications cause problems when enabling LiteMage. |
| - | LiteSpeed Technologies tries to document any issues reported and provide solutions or recommendations for such circumstances, so the particular issue for your site may already have been addressed at [[litespeed_wiki:cache:litemage:troubleshooting| LiteMage troubleshooting guide ]] | + | LiteSpeed Technologies tries to document any issues reported and provide solutions or recommendations for such circumstances, so the particular issue for your site may already have been addressed in the [[litespeed_wiki:cache:litemage:troubleshooting| LiteMage troubleshooting guide ]] |
| Feel free to check there first to see if you can resolve the problem on your own. | Feel free to check there first to see if you can resolve the problem on your own. | ||
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| Includes: | Includes: | ||
| * Tier 1 Items | * Tier 1 Items | ||
| - | * Customized rewrite rules as needed to enable LiteMage for different views. | + | * Customized rewrite rules as needed to enable LiteMage for the different views above. |
| ==== Tier 3 Advanced: $1199 ==== | ==== Tier 3 Advanced: $1199 ==== | ||
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| * Tier 2 items | * Tier 2 items | ||
| * Custom xml, php or other code changes to solve the problem | * Custom xml, php or other code changes to solve the problem | ||
| - | * Our experienced Magento / LiteMage developer(s) as needed. | + | * Our experienced Magento / LiteMage developer(s) time as needed. |
| ==== Worry Free Guarantee ==== | ==== Worry Free Guarantee ==== | ||
| - | **LiteMage Premium supports are fully refundable if we fail to enable LiteMage cache for your site.** | + | LiteMage Premium support is **fully refundable** if we fail to enable LiteMage cache for your site. |
| - | ==== How to order different tier ==== | + | ==== How to order:==== |
| - | Go to support section through [[https://store.litespeedtech.com/store/cart.php?gid=5|this link]]. | + | Go to the [[https://store.litespeedtech.com/store/cart.php?gid=5|support section]]. |
| - | Choose "LiteMage Cache Setup". It starts from basic tier as $299.00 USD. Once you click “order now”, you will be able to see different tiers: Basic, Medium and Advanced. You can pick up the right tier to meet your need. | + | Choose "LiteMage Cache Setup" - "Basic" will show, this is the $299.00 option. |
| + | Click “order now”, and you will be able to see the 3 different tiers: Basic, Medium and Advanced. The prices in the drop-down for "Medium" and "Advanced" are **in addition to** the cost of "Basic". Select the tier that meets your needs. | ||
| {{ :litespeed_wiki:cache:litemage:litemage_support_tiers.png?500 |}} | {{ :litespeed_wiki:cache:litemage:litemage_support_tiers.png?500 |}} | ||