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--- litespeed_wiki:licenses:locked-ip [2018/10/12 18:50]
Jackson Zhang created
+++ litespeed_wiki:licenses:locked-ip [2018/10/12 19:04]
Lisa Clarke Proofreading
@@ Line 1: / Line 1: @@
 ====== Locked IP License ======
-===== What's locked IP license? =====
+When a reseller orders a license through the API with a pre-assigned IP, the license will be locked to that IP and cannot be used on any other IP. If a user tries to intall a locked IP license to a server with a different IP, this error is displayed:
-When a reseller orders a license through API with a pre-assigned IP, the license will be locked to that IP and can not be used on other IP.
-===== IP xxx.xxx.xxx.xxx does not match locked IP =====
-When a user tried to attempt to install a locked IP license to a server with different IP, he may receive the following error:
 -10-12 13:14:07.447658 [ERROR] [LICENSE] License key operation failure: ERR LR.R: IP xxx.xxx.xxx.xxx does not match locked IP.
@@ Line 16: / Line 10: @@
   Cpanel server - ip xxx.xxx.xxx.xxx, previously assigned to ip xxx.xxx.xxx.xxx
-There is no way to change the locked IP for now. The easiest way is to cancel that license and order a new one at this stage.
+The LiteSpeed Reseller API 2.0 and above can change the locked IP, but lower versions of the API cannot. The easiest way solve the problem in that case is to cancel the locked license and order a new one.
-We are developing some tool for reseller to make locked IP change in the future.
+We are currently building a client area tool to allow a user to unlock their own license. Until that is ready, licenses that are locked through the API can only be unlocked through the API.