4.0.9 - 503 Errors?

Discussion in 'Bug Reports' started by MikeDVB, Aug 5, 2009.

  1. MikeDVB

    MikeDVB New Member

    I am not sure if this is the right place to put this - but I run a decently sized forum and when I upgraded to 4.0.9 I was getting complaints of intermittent 503 errors. I rolled back to 4.0.6 and the issue has disappeared.

    Is there anything I need to do to help track these issues down?
  2. mistwang

    mistwang LiteSpeed Staff

    can you try 4.0.10?
  3. MikeDVB

    MikeDVB New Member

    With all of the 503's in 4.0.7, 4.0.8, and 4.0.9 I'm a bit scared to put 4.0.10 on a production server.
  4. mistwang

    mistwang LiteSpeed Staff

    Possible to login your server to check log files?
  5. MikeDVB

    MikeDVB New Member

    I'll provide whatever logs you want, just tell me which ones you want but I can't let you log into a production hosting server :) Not trying to be difficult - privacy policies and all.
  6. MikeDVB

    MikeDVB New Member

    So which logs would you like to see? It would be good to know so that in the future when the 503 errors happen not only can we check the logs to see ourselves we know what to send over to you so that you can look into it+fix the issue in future releases.
  7. VortMax

    VortMax New Member

    We just upgraded our forum software and started getting 503 errors almost immediately. We are running 4.0.9 LSWS. I disabled mod_security to see if the problem goes away, but I am not seeing anything in the logs to indicate that it's a mod_security issue.

    Edit: With mod_security disabled the problem persists. I just downgraded to 4.0.6 to see if it fixes this problem. I can tell you that 4.0.6 is still generating apache default pages when certain text is entered into a php input field.
    Last edited: Aug 8, 2009
  8. kas

    kas New Member

    503 errors still appear after the upgrade.

    Our customers complaint that the 503 errors appear. I have upgraded our Litespeed Web Server up to the latest version 4.0.9, but it does not helps.

    Please, advice.
  9. netinternet

    netinternet New Member

    Same problem for me. Waiting for a reply
  10. mistwang

    mistwang LiteSpeed Staff

    Please try a manual upgrade to 4.0.10, just change the version number in the download link to get it.
  11. Kevin

    Kevin New Member

    I've been running 4.0.10 since approximately August 3rd and no longer have the intermittent 503 errors.
  12. Kevin

    Kevin New Member

    i've been running 4.0.10 since Aug3 and the 503 error issue was immediately resolved and has not returned.
  13. bhanuprasad1981

    bhanuprasad1981 New Member

    lost a client today because of this error upgraded to 4.0.10 hope this issue will not arise again :(
  14. MikeDVB

    MikeDVB New Member

    Yeah, no 503s from 4.0.10 here either, it's been at least a few days and we have several very busy forums running on it with 0 complaints.
  15. anewday

    anewday Moderator

    Merged Threads

    Good to know the errors are not showing up anymore. :)
  16. DanEZPZ

    DanEZPZ New Member

    I'm running 4.0.10 and just got a load of these emails -

    LiteSpeed Web server srv1.****server.com on srv1.****server.com restarts automatically to fix 503 Errors
  17. mistwang

    mistwang LiteSpeed Staff

    It usually caused by PHP crashes.
    have you been able to nail it down?
  18. DanEZPZ

    DanEZPZ New Member

    Nope, we've not managed to find the problem yet. Other than the logs I posted in the support ticket we've not been able to find anything else.
  19. MikeDVB

    MikeDVB New Member

    Still no issues with 503's here on any of our servers on 4.0.10 hmm
  20. mistwang

    mistwang LiteSpeed Staff

    We have uploaded a new 4.0.10 build, it should be the final build.
    Have been tested on a few busy site that experience 503 errors, the latest build is very stable. So, all user who have manually upgrade to 4.0.10 release should download again and do a manual upgrade again.

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