503 Error with logs

Discussion in 'General' started by INCHARGE1976, Jul 16, 2012.

  1. INCHARGE1976

    INCHARGE1976 New Member

    I am getting a 503 error that happens sporadically. Sometimes it happens on the login page, other times during imports or just moving around the site. I am currently running SugarCRM 6.2.2.

    Here are the logs:

    PHP:
    2012-07-15 15:29:55.960 [INFO] [68.37.96.22:64758-3#APVH_physicianjuncture.com:lsapi] connection to [/tmp/lshttpd/APVH_physicianjuncture.com_Suphp52.sock.903] on request #0, c onfirmed, 1, associated process: 361136, running: 0, error: Connection reset by peer!
    2012-07-15 15:29:55.960 [NOTICE] [68.37.96.22:64758-3#APVH_physicianjuncture.com:lsapi] Max retries has been reached, 503!
    2012-07-15 15:29:55.960 [NOTICE] [68.37.96.22:64758-3#APVH_physicianjuncture.com:lsapi] oops! 503 Service Unavailable
    2012-07-15 15:29:55.961 [NOTICE] [68.37.96.22:64758-3#APVH_physicianjuncture.com:lsapi] Content len: 0, Request line: 'GET /crm/index.php?module=Users&action=Wizard HTTP/1.1'
    2012-07-15 15:29:55.961 [INFO] [68.37.96.22:64758-3#APVH_physicianjuncture.com:lsapi] Cookie len: 254, sugar_user_theme=Sugar5; __utma=58663787.1171429218.1334104148.133844563 1.1338448935.4; __utmz=58663787.1334104148.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); PHPSESSID=27cd34c493e21d967883b66479bd931b; ck_login_id_20=1; ck_login_language_2 0=en_us
    PHP:
    2012-07-16 02:09:58.974 [NOTICE] [68.98.118.111:52346-0#APVH_physicianjuncture.com] oops! 503 Service Unavailable
    2012-07-16 02:09:58.974 [NOTICE] [68.98.118.111:52346-0#APVH_physicianjuncture.com] Content len: 0, Request line: 'GET /crm/index.php?module=ACLRoles&action=DetailView&record=925135f6-d06e-9219-094b-50038c67c71e HTTP/1.1'
    2012-07-16 02:09:58.974 [INFO] [68.98.118.111:52346-0#APVH_physicianjuncture.com] Cookie len: 113, sugar_user_theme=Sugar5; PHPSESSID=191ca15953109319b521c09843295aaa; ck_login_id_20=1; ck_login_language_20=en_us
  2. INCHARGE1976

    INCHARGE1976 New Member

    here are some more error logs:

    PHP:
    2012-07-16 02:11:40.219 [NOTICE] [174.252.64.186:10209-0#APVH_physicianjuncture.com] Content len: 195, Request line: 'POST /crm/index.php HTTP/1.1'
    2012-07-16 02:11:40.219 [INFO] [174.252.64.186:10209-0#APVH_physicianjuncture.com] Cookie len: 207, sugar_user_theme=Sugar5; PHPSESSID=ba029e720e9f41c72b008fe0fceec0dd; __utma=58663787.769885920.1325536389.1334717693.1334720203.8; __utmz=58663787.1325536389.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)
    2012-07-16 02:11:40.219 [INFO] [174.252.64.186:10209-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/503.shtml] 
    2012-07-16 02:11:48.286 [INFO] [174.252.64.186:10217-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/crm/cache/jsLanguage/Home/en_us.js] 
    2012-07-16 02:11:48.286 [INFO] [174.252.64.186:10217-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml] 
    2012-07-16 02:11:48.286 [INFO] [174.252.64.186:10218-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/403.shtml] 
    2012-07-16 02:12:51.238 [INFO] [174.252.64.186:1126-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/403.shtml] 
    2012-07-16 02:13:22.007 [INFO] [174.252.64.186:1140-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/403.shtml] 
    2012-07-16 02:13:22.081 [INFO] [174.252.64.186:1139-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/crm/cache/jsLanguage/Home/en_us.js] 
    2012-07-16 02:13:22.081 [INFO] [174.252.64.186:1139-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml] 
    2012-07-16 02:13:39.760 [INFO] [174.252.64.186:1143-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/403.shtml] 
    2012-07-16 02:13:39.853 [INFO] [174.252.64.186:10222-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/crm/cache/jsLanguage/Leads/en_us.js] 
    2012-07-16 02:13:39.853 [INFO] [174.252.64.186:10222-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml] 
    2012-07-16 02:20:55.673 [INFO] [174.252.64.186:10220-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/crm/cache/jsLanguage/Leads/en_us.js] 
    2012-07-16 02:20:55.673 [INFO] [174.252.64.186:10220-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml] 
    2012-07-16 02:20:55.673 [INFO] [174.252.64.186:10222-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/403.shtml] 
    2012-07-16 02:21:13.091 [INFO] [174.252.64.186:10215-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/403.shtml] 
    2012-07-16 02:21:29.476 [INFO] [174.252.64.186:10217-0#APVH_physicianjuncture.com] connection to [/tmp/lshttpd/APVH_physicianjuncture.com_Suphp52.sock.354] on request #0, confirmed, 1, associated process: 417877, running: 0, error: Connection reset by peer!
    2012-07-16 02:21:30.094 [NOTICE] [174.252.64.186:10217-0#APVH_physicianjuncture.com] POST request in process stage, fail with 503 
    2012-07-16 02:21:30.095 [NOTICE] [174.252.64.186:10217-0#APVH_physicianjuncture.com] oops! 503 Service Unavailable

    2012-07-16 02:21:30.095 [NOTICE] [174.252.64.186:10217-0#APVH_physicianjuncture.com] Content len: 183, Request line: 'POST /crm/index.php HTTP/1.1'
    2012-07-16 02:21:30.095 [INFO] [174.252.64.186:10217-0#APVH_physicianjuncture.com] Cookie len: 288, sugar_user_theme=Sugar5; PHPSESSID=ff1ac4434fa5c8831ceb3c2487e7827b; __utma=58663787.769885920.1325536389.1334717693.1334720203.8; __utmz=58663787.1325536389.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none); ck_login_id_20=40af7ef4-18ec-1263-7286-50038f322675; ck_login_language_20=en_us
    2012-07-16 02:21:30.095 [INFO] [174.252.64.186:10217-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/503.shtml] 
    2012-07-16 02:21:30.551 [INFO] [174.252.64.186:10209-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml] 
    2012-07-16 02:22:52.024 [INFO] [68.37.96.22:58067-0#APVH_physicianjuncture.com] connection to [/tmp/lshttpd/APVH_physicianjuncture.com_Suphp52.sock.064] on request #0, confirmed, 1, associated process: 417998, running: 0, error: Connection reset by peer!
    2012-07-16 02:23:22.373 [INFO] [68.37.96.22:58228-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/403.shtml] 
    2012-07-16 02:23:31.839 [INFO] [68.37.96.22:58236-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/403.shtml] 
    2012-07-16 02:23:31.839 [INFO] [68.37.96.22:58235-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/crm/cache/jsLanguage/Home/en_us.js] 
    2012-07-16 02:23:31.839 [INFO] [68.37.96.22:58235-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml] 
    2012-07-16 02:23:32.409 [INFO] [68.37.96.22:58235-1#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/crm/undefined] 
    2012-07-16 02:23:32.409 [INFO] [68.37.96.22:58235-1#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml] 
    2012-07-16 02:23:34.375 [INFO] [68.37.96.22:58236-1#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/crm/cache/jsLanguage/Administration/en_us.js] 
    2012-07-16 02:23:34.375 [INFO] [68.37.96.22:58236-1#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml] 
    2012-07-16 02:23:34.476 [INFO] [68.37.96.22:58240-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/403.shtml] 
    2012-07-16 02:23:35.013 [INFO] [68.37.96.22:58236-2#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/crm/undefined] 
    2012-07-16 02:23:35.013 [INFO] [68.37.96.22:58236-2#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml] 
    2012-07-16 02:23:38.798 [INFO] [68.37.96.22:58240-1#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/crm/cache/jsLanguage/Home/en_us.js] 
    2012-07-16 02:23:38.798 [INFO] [68.37.96.22:58240-1#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml] 
    2012-07-16 02:23:38.892 [INFO] [68.37.96.22:58251-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/403.shtml] 
    2012-07-16 02:23:39.419 [INFO] [68.37.96.22:58240-2#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/crm/undefined] 
    2012-07-16 02:23:39.420 [INFO] [68.37.96.22:58240-2#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml] 
    2012-07-16 02:23:41.119 [INFO] [68.37.96.22:58251-1#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/crm/cache/jsLanguage/Accounts/en_us.js] 
    2012-07-16 02:23:41.119 [INFO] [68.37.96.22:58251-1#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml] 
    2012-07-16 02:23:41.230 [INFO] [68.37.96.22:58253-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/403.shtml] 
    2012-07-16 02:23:42.475 [INFO] [68.37.96.22:58253-1#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/crm/cache/jsLanguage/Contacts/en_us.js] 
    2012-07-16 02:23:42.475 [INFO] [68.37.96.22:58253-1#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml] 
    2012-07-16 02:23:42.569 [INFO] [68.37.96.22:58256-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/403.shtml] 
    2012-07-16 02:23:59.980 [INFO] [68.37.96.22:58253-3#APVH_physicianjuncture.com:lsapi] connection to [/tmp/lshttpd/APVH_physicianjuncture.com_Suphp52.sock.564] on request #8, confirmed, 0, associated process: -1, running: 0, error: Broken pipe!
    2012-07-16 02:24:00.657 [INFO] [68.37.96.22:58262-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/403.shtml] 
    2012-07-16 02:24:00.657 [INFO] [68.37.96.22:58261-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/crm/cache/jsLanguage/Accounts/en_us.js] 
    2012-07-16 02:24:00.657 [INFO] [68.37.96.22:58261-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml] 
    2012-07-16 02:24:10.777 [INFO] [68.37.96.22:58264-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/403.shtml] 
    2012-07-16 02:24:10.966 [INFO] [68.37.96.22:58266-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/crm/cache/jsLanguage/Import/en_us.js] 
    2012-07-16 02:24:10.966 [INFO] [68.37.96.22:58266-0#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml] 
    2012-07-16 02:24:11.405 [INFO] [68.37.96.22:58266-1#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/crm/undefined] 
    2012-07-16 02:24:12.004 [INFO] [68.37.96.22:58266-1#APVH_physicianjuncture.com] File not found [/home/physecom/public_html/404.shtml] 
    2012-07-16 02:24:22.142 [INFO] [68.37.96.22:58266-2#APVH_physicianjuncture.com:lsapi] connection to [/tmp/lshttpd/APVH_physicianjuncture.com_Suphp52.sock.564] on request #0, confirmed, 1, associated process: 418110, running: 1, error: Connection reset by peer!
    2012-07-16 02:24:22.311 [NOTICE] [68.37.96.22:58266-2#APVH_physicianjuncture.com:lsapi] POST request in process stage, fail with 503 
    2012-07-16 02:24:22.311 [NOTICE] [68.37.96.22:58266-2#APVH_physicianjuncture.com:lsapi] oops! 503 Service Unavailable
  3. NiteWave

    NiteWave Administrator

    please check the last few lines of stderr.log, if any error message in it
  4. INCHARGE1976

    INCHARGE1976 New Member

    Hi Nite....Thanks for responding


    There was no information regarding this error logging through to the stderr log, however - I was able to login and pull another error_log for your review.

    ==============================================================
    PHP:
    2012-07-16 11:44:29.769 [INFO] [100.100.100.100:47273-0#APVH_physicianjuncture.com] connection to [/tmp/lshttpd/APVH_physicianjuncture.com_Suphp52.sock] on request #0, confirmed, 1, associated process: 467387, running: 0, error: Connection reset by peer!
    2012-07-16 11:44:29.769 [NOTICE] [100.100.100.100:47273-0#APVH_physicianjuncture.com] POST request in process stage, fail with 503
    2012-07-16 11:44:29.769 [INFORemove pid467387exitcode129
    2012
    -07-16 11:44:29.769 [NOTICE] [100.100.100.100:47273-0#APVH_physicianjuncture.com] oops! 503 Service Unavailable
    2012-07-16 11:44:29.769 [NOTICE] [100.100.100.100:47273-0#APVH_physicianjuncture.com] Content len: 195, Request line: 'POST /crm/index.php HTTP/1.1'
    2012-07-16 11:44:29.769 [INFO] [100.100.100.100:47273-0#APVH_physicianjuncture.com] Cookie len: 67, sugar_user_theme=Sugar5; PHPSESSID=fac41b07950572aa982fd223f50af40e
    2012-07-16 11:44:31.408 [INFORemove pid467375exitcode0
  5. webizen

    webizen New Member

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