License error

Discussion in 'Install/Configuration' started by wemnael, Feb 11, 2013.

  1. wemnael

    wemnael New Member

    Hello,

    I receive an error when trying to install litespeed. Could you please helpe me? I checked with my reseller and license is ok. I guess is a server / configuration issue.
    Please see bellow:
    root@server [/usr/local/lsws]# bin/lshttpd -V
    [ERROR] Failed to find your license key under - /usr/local/lsws/ or /usr/local/lsws/conf/!
    root@server [/usr/local/lsws]# bin/lshttpd -r
    2013-02-11 22:36:24.248 [ERROR] [LICENSE] License key operation failure: ERR LC.8: fail to process

    Could you please help me?

    Thanks.
  2. webizen

    webizen New Member

    pm your IP.
  3. wemnael

    wemnael New Member

    Done. I guess you will need to login to my server. Please tell me to send login details as root. I also tried to use trial key. Also receive error when build Matching PHP Binary. If you could get my litespeed server work I appreciate. Thanks.
    Last edited: Feb 12, 2013
  4. webizen

    webizen New Member

    try again.
  5. wemnael

    wemnael New Member

    Back up current license files under /usr/local/lsws/conf/ ...
    ... saved current trial.key to trial.key.backup.500437

    Trying to switch to a new production license ...
    ... Serial number is available.
    ... Contacting licensing server for license key ...
    ... License key received:
    Failed to switch to the new license.
    ...
    removed uploaded serial.no
    removed uploaded license.key
    restored the original trial.key from trial.key.backup.500437
    **ERROR** Aborted!
  6. webizen

    webizen New Member

    you need to remove the trial.key.

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