[solved] Urgent: my server host says litespeed free trial has disabled my site

Discussion in 'Install/Configuration' started by Psalmist, Jan 8, 2014.

  1. Psalmist

    Psalmist New Member

    Hey this is kinda urgent, as our site is an active busy site.

    I installed Litespeed last month on our dedicated server, just the free trial. I installed it on another port (not port 80) just to test.

    Now suddenly today, apache shut down and won't start, so my site is totally down. I called the server host tech support and they checked the server and they said that Litespeed is stopping apache from starting, and that I have to either remove litespeed or get a license. The thing is I'm not using Litespeed, Litespeed is not set for port 80, so why would it be stopping apache.

    Please help, this is urgent.

    Thanks
    Last edited by a moderator: Jan 8, 2014
  2. Psalmist

    Psalmist New Member

    need to fix this...

    If I purchase a license online will I get the license # instantly? Not that I should have to... I'm just trying to get my Apache to start again.

    I'd rather not remove Litespeed yet but whatever I need to do.
  3. Psalmist

    Psalmist New Member

    update

    I tried buying a license even though my site is not running on litespeed... that didn't go through for some reason.

    So now I've uninstalled Litespeed.

    Now I'm trying to manually restart apache via the command like this:

    /etc/init.d/httpd start

    Here is the result:

    Starting httpd: /usr/sbin/httpd: line 28: /usr/local/lsws/bin/lswsctrl: No such
    [FAILED]


    Can someone please help.
  4. NiteWave

    NiteWave Administrator

    check if
    /usr/local/apache/bin/httpd_ls_bak
    exists
    if exist,
    #mv /usr/local/apache/bin/httpd_ls_bak /usr/local/apache/bin/httpd

    see if back to normal
  5. Psalmist

    Psalmist New Member

    Thanks.. I finally figured that out on my own just before you posted, and got it working.

    Man that was a nightmare.
  6. Michael

    Michael Administrator

    Hello,

    I'm glad that you were able to solve this problem on your own. I just wanted to drop you a line to publicly thank you for reporting this issue. We have not seen the issue before. Now our developers are reviewing the code and will be adding measures to make sure this does not occur for anyone else. Thank you again for reporting this. We regret the issues it caused with your site.

    Please let us know if you have any more questions or concerns (either through the forum or the ticket system).

    Sincerely,

    Michael

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