Release Log https://www.litespeedtech.com/images/logos/litespeed/litespeed-logo.png 2022-05-17 16:34:32 LiteMage Cache Extension For Magento is constantly updated with new features and bug fixes. Please note that LiteMage (Download) is built to work with Magento 1.x, LiteMage2 (GitHub) is built to work with Magento 2.x.

LiteMage Cache
Release Log

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LiteMage Cache Extension For Magento is constantly updated with new features and bug fixes.

Please note that LiteMage (Download) is built to work with Magento 1.x, LiteMage2 (GitHub) is built to work with Magento 2.x.

  • LiteMage2 – 2.1.9 (05-17-2022) Bugfixes

    • BUGFIX Fixed the CLI purge error when admin backend and frontend are on different domains in a multi-site setup.
    • BUGFIX Fixed some PHP8 compatibility issues.

    LiteMage2 – 2.1.7 (08-07-2020) Bugfix

    • BUGFIX Fixed an issue with a deprecated PHP 7.4 function that could cause a Magento 2.4 upgrade to fail.

    LiteMage2 – 2.1.6 (06-18-2020) Improvements, New Features

    • IMPROVEMENT Improved load time for non-cacheable pages by reducing unnecessary log generation when debug is off.
    • IMPROVEMENT Improved third-party module compatibility - do not cache if it is private data from Magento_Customer or force_new_section_timestamp is true.
    • NEW FEATURE Added validation for ESI requests.
    • NEW FEATURE Added purge tag filters and additional shortened translations for default tags.

    LiteMage2 – 2.1.5 (11-05-2019) Improvement, Bug Fix

    • IMPROVEMENT Filter and reduce cache tags for footer section.
    • BUGFIX Fixed an issue where store switcher wouldn't switch the current page when multiple stores existed under one website.
    • BUGFIX Eliminated an error that occurred when the debug log was enabled and the current response was not an HTTP response.

    LiteMage2 – 2.1.4 (10-28-2019) Bug Fix

    • BUGFIX Fixed an issue in Admin panel where enabling LiteMage when static assets require regeneration under pub/ folder caused auto-logout.
    • BUGFIX Fixed the issue caused by Magento2's CSRF form key validation where the CLI command to flush cache was not working.

    LiteMage2 – 2.1.3 (07-26-2019) Improvement & Bug Fix

    • IMPROVEMENT Avoid warning if CURLOPT_SSL_VERIFYSTATUS option not available in old library during CLI purge.
    • BUGFIX Fix a bug related to view vary detection that caused first visit not cacheable.

    LiteMage2 – 2.1.2 (07-07-2019) Bug Fix

    • BUGFIX Fixed PHP 7.3 compatibility issue where error Serialization of Closure is not allowed.

    LiteMage2 – 2.1.1 (06-24-2019) New Features

    • NEW FEATURE Added support for CustomVary.
    • NEW FEATURE Added Guest Mode to allow serving first visit from cache, then refresh to show the proper varied copy from cache.
    • NEW FEATURE Added logging for backtrace of purge events to help debug unknown cause of purges.

    LiteMage2 – 2.1.0 (02-11-2019) New Features & Improvement

    • IMPROVEMENT Moved debug log to its own file at var/log/litemage.log. Now prints useful information when a page is not cacheable.
    • NEW FEATURE Added ability to enable debug headers for easy troubleshooting from the browser.
    • NEW FEATURE Added a setting to bypass context vary changes and avoid unnecessarily marking a page as not cacheable.
    • NEW FEATURE Added an event observer for controller_action_postdispatch_catalog_product_save. Stock update should be reflected.

    LiteMage2 – 2.0.10 (11-15-2018) Bug Fix & Improvement

    • BUGFIX CLI Purge: Now uses curl directly to avoid [Zend_Http_Exception] "Invalid header line detected" error from ZendHttpClient when parsing HTTP/2 headers.
    • IMPROVEMENT Cache Management: removed unused columns in LiteMage Cache Statistics to avoid confusion.

    LiteMage2 – 2.0.9 (11-02-2018) New Feature

    • IMPROVEMENT Removed versions from module dependency in composer.json to be compatible with latest framework.

    LiteMage2 – 2.0.8 (12-15-2017) Bug Fixes

    • BUGFIX Added "clean_cache_after_reindex" purge event for reindex by schedule. Reindex will now properly trigger purged tags.

    LiteMage2 – 2.0.7 (11-09-2017) Improvements & Bug Fixes

    • IMPROVEMENT Shell purge handling now uses \Magento\Framework\HTTP\ZendClient directly instead of ZendClientFactory.
    • BUGFIX Fixed an exception showing on cache management screen by replacing \Magento\Framework\HTTP\ZendClientFactory with \Magento\Framework\HTTP\ClientFactory.
    • BUGFIX Fixed an exception logged on cache backend selection.

    LiteMage2 – 2.0.6 (7-26-2017) Bug Fixes

    • BUGFIX Fixed an admin session timeout issue that occurred while the LiteMage module was installed.
    • BUGFIX Fixed a bug where the wrong copy of a page could be cached when there was a change in cache vary, such as a change in currency.

    LiteMage2 – 2.0.5 (2-11-2017) Bug Fixes

    • BUGFIX Fixed an exception encountered when the FlushCacheByTags event was triggered from the command line. This event can now be handled in CLI mode.

    LiteMage2 – 2.0.4 (1-22-2017) Bug Fixes

    • BUGFIX Fixed an exceptions caused by the static.php 404 process being intercepted in the global scope by moving HTTPPurgePlugin from global to the frontend of adminhtml.
    • BUGFIX Removed 'server_ip' for 127.0.0.1 as this will break in shared hosting setups. (This should be configurable in the future)

    LiteMage2 – 2.0.3 (1-9-2017) Improvements

    • IMPROVEMENT Added LiteMage Cache Statistics and plan info to the Magento Cache Management screen.

    LiteMage2 – 2.0.2 (1-3-2017) Improvements

    • IMPROVEMENT Added support for Magento command line utility.

    LiteMage2 – 2.0.1 (11-14-2016) Initial Release

  • Magento 2 Crawler – 1.8.0 (01-27-2021) New Feature & Improvements

    • NEW FEATURE Added support for webp option
    • IMPROVEMENT General User-Agent for Mobile
    • IMPROVEMENT Support sitemap link with Private SSL

    Magento 2 Crawler – 1.7.4 (07-14-2020) Improvements

    • IMPROVEMENT Support caching to final URL after redirecting with status code 30x
    • IMPROVEMENT Display Help message more clearly

    Magento 2 Crawler – 1.7.3 (10-23-2019) New Features & Improvements

    • NEW FEATURE Added support for a crawler result report
    • NEW FEATURE Script will now auto abort after 10 consecutive page errors or no-cache-detected issues
    • IMPROVEMENT Added more statuses to error code detection
    • IMPROVEMENT Update blacklist format to match whole line

    Magento 2 Crawler – 1.7 (06-25-2019) New Features & Improvements

    • NEW FEATURE Added ability to auto add invalid pages to blacklist and bypass crawling in the future
    • NEW FEATURE Added debugging methods for URLs that have crawling issues
    • IMPROVEMENT Excluded Cloudflare cookie from crawl output
    • IMPROVEMENT Improved compatibility with server behind LSADC and QUIC.cloud
    • IMPROVEMENT Get cookie information for -c parameter by using first valid URL with random query string
    • IMPROVEMENT Improvement Curl command now includes the HTTP response headers in the output
  • LiteMage 1.3.14 (04-26-2021) Improvement & Bugfix

    • IMPROVEMENT Allow page cacheable when environment vary changed.
    • BUGFIX Keep Magento session alive when default session cookie is not frontend. This will allow same login session length as the application.

    LiteMage 1.3.13 (06-05-2019) Improvement

    LiteMage 1.3.12 (05-09-2019) New Features

    • NEW FEATURE Allow adding custom vary with custom code.
    • NEW FEATURE Allow using Mobile_Detect class for separate mobile view.

    LiteMage 1.3.11 (03-20-2019) Security Bug Fix

    • SECURITY Fixed a security bug that allowed external code injection through crafted ESI block requests.
      We strongly recommend that all LiteMage users on Magento 1.x update to this version ASAP.

    LiteMage 1.3.10 (11-02-2018) New Feature, Improvement & Bug Fixes

    • NEW FEATURE Added purge by SKUs, and purge related products and categories in CLI (shell purge command).
    • IMPROVEMENT When autopurging bundled products, check up to 3 levels for sub-bundle conditions.
    • BUGFIX Fixed autopurge-related categories when saving a product with enable/disable status update.
    • BUGFIX For shell purge script: fixed HTTPS curl option of verifyhost. Fixed the base url when the backend is on a separate server.

    LiteMage 1.3.9 (09-10-2018) Improvements

    • IMPROVEMENT Added support to auto purge related "Bundle Products" when a product is updated.
    • IMPROVEMENT Added restriction that shell commands may only be issued from defined AdminIPs.

    LiteMage 1.3.8 (06-12-2018) Bug Fixes

    • BUGFIX Fixed a bug when "Track Recently Viewed Products" is enabled.

    LiteMage 1.3.7 (03-05-2018) Improvements & Bug Fixes

    • IMPROVEMENT Improved "warm up" cron detection when running multiple cron jobs.
    • BUGFIX Fixed missing cache statistics in certain cases.
    • BUGFIX Fixed an issue where selecting "purge when product qty change" would not purge after a new order placed.

    LiteMage 1.3.6 (6-6-2017) Feature Enhancements

    • NEW FEATURE Added a ‘Debug Level’ option for controlling debug log message detail.
    • NEW FEATURE Added a ‘Disable Layout Override for Non-Cacheable Routes’ option for sites with issues during the checkout process.
    • IMPROVEMENT Added an extra check for mismatched mobile detection rules between LiteMage and .htaccess for unresponsive mobile views.
    • IMPROVEMENT Added the ability to crawl mobile views for unresponsive themes.
    • IMPROVEMENT LiteMage will now write to it’s own debug log when enabled under Developer testing. Magento debug logging also no longer needs to be enabled.

    LiteMage 1.3.5 (3-10-2017) Improvements, Bug Fixes

    • IMPROVEMENT Improved compatibility for Magento 1.7 stores not using form_key.
    • IMPROVEMENT Improved compatibility with customized themes.
    • BUGFIX Fixed a bug where AJAX output containing ESI blocks could break JSON format.
    • BUGFIX Fixed a bug where an external extension setting the layout cache ID could break checkout (Amasty - One Step Checkout).

    LiteMage 1.3.4 (1-26-2017) Improvements

    • IMPROVEMENT Improved compatibility of customized themes where ESI Blocks include setter functions.
    • IMPROVEMENT Disabled product 404 pages are now tagged with product/category IDs. Related URLs will now be auto-purged when these pages become available again.

    LiteMage 1.3.3 (12-22-2016) Improvements

    • IMPROVEMENT Improved the compatibility with other plugins when rendering ESI blocks.

    LiteMage 1.3.2 (12-9-2016) Bug fixes

    • BUGFIX Fixed a bug when ajax response contains ESI block and the ESI urls was encoded by json output.

    LiteMage 1.3.1 (11-7-2016) Bug fixes

    • BUGFIX Fixed a bug that sometimes caused some layered ajax navigation to not show up properly.

    LiteMage 1.3.0 (11-4-2016) Major Feature Enhancements and Bug fixes

    • MAJOR NEW FEATURE Improved first page load speed for new visitors. This feature requires LiteSpeed Web Server 5.1.10 or LiteSpeed Load Balancer 2.0.1
    • NEW FEATURE Allow separate cache copies for each defined user group.
    • NEW FEATURE Allow crawlers to warm a copy of the site for logged in users.
    • IMPROVEMENT Improved generation of site urls.
    • BUGFIX Fixed a bug caused when ESI blocks have child blocks with special layout handles.

    LiteMage 1.2.3 (10-3-2016) Feature Enhancements and Bug fixes

    • Added a category purge option on the Edit Category screen.
    • Fixed a bug that was introduced in v1.2.0 that affected crawling urls with a cache vary.
    • Fixed a bug where the crawler sometimes did not work properly when setting the LiteMage Server IP.
    • Fixed a bug that occurred when user agent theme exceptions were added for the template and skin, but not added for the layout.

    LiteMage 1.2.2 (9-14-2016) Bug Fixes

    • Fixed a bug introduced in v1.2.1 where the default value for the LiteMage Server IP setting in the Cache Warm Up settings could cause errors.

    LiteMage 1.2.1 (9-13-2016) Feature Enhancements and Bug fixes

    • Added cache support for FishPig WordPress Integration. WordPress pages will be auto purged by the LiteSpeed Cache for WordPress plugin.
    • Added support for LiteSpeed Load Balancer (LSLB). LiteMage cache will be located on your LSLB, no need to change your local web server setup.
    • Added support to purge by store ID.
    • Added a command line tool to purge LiteMage cache. This tool is located under the shell subdirectory under the Magento root directory.
    • Improved crawler and added delta crawler logging.
    • Improved new visitor detection when visitor log is disabled.
    • Allow users to specify what saving a product form the admin panel automatically purges.
    • Fixed a bug caused by specifying a different theme for different categories.

    LiteMage 1.2.0 (8-5-2016) Major Feature Enhancements and Bug fixes

    • [Major Feature] Added auto-collect feature to collect URLs not included in the sitemap including deep urls with different filter selections.
    • [Major Feature] Added Delta Crawler, URLs related to purged tags will now be recrawled.
    • Added settings allowing customization of product page and related category purging on product quantity or stock status changes.
    • LiteMage will now auto detect and set cache varies for product pages based on whether the review form is displayed and whether your site allows guests to write reviews.
    • Improved compatibility with third party themes including AW, MT, and Ultimo themes.
    • Fixed a bug that caused errors when receiving soap api requests.

    LiteMage 1.1.2 (6-17-2016) Feature Enhancements and Bug fixes

    • Added cached objects counter and statistics to the Cache Management page.
    • Fixed a bug that could result in a blank page after LiteMage installation.

    LiteMage 1.1.1 (5-31-2016) Bug fixes

    • Fixed a bug introduced in v1.1.0 that caused the second round of crawling to not start properly until the cache was flushed.

    LiteMage 1.1.0 (5-19-2016) Feature enhancements, Bug fixes

    • Added a Home Page TTL setting.
    • Added support for multiple custom URL warm-up list per store with different intervals and priorities.
    • Added support for setting a different default vary cookie name through .htaccess to avoid conflicts with other LiteSpeed Cache plugins.
    • Updated esi:include URLs to be compatible with LiteSpeed Load Balancer’s PageSpeed module.
    • Improved ESI block detection and hole punching accuracy.
    • URL Blacklist will now perform an exact match unless an “*” is added.
    • Fixed a bug where non-cacheable pages that redirected to a 404 page where mistakenly cached.

    LiteMage 1.0.18 (4-7-2016) Feature enhancements

    • LiteMage is now open source under the GPLv3 license.

    LiteMage 1.0.17 (3-9-2016) Feature enhancements

    • Domain names are now excluded from ESI URLs.
    • Switched cache warm up URL list handling from Magento's cache backend to a file-based system to decrease the chance of large lists exceeding memcached's maximum object size.

    LiteMage 1.0.16 (1-18-2016) Feature enhancements, Bug fixes

    • Display crawler warm up progress in Magento Admin Panel and allow active crawler runs to be reset. Also allows the full crawl list to be viewed.
    • Fixed a bug in the crawler relating to default stores on non-default sites in a multi-site setup.
    • (Requires LSWS 5.0.11+) litemage_walker crawler will now always hit the backend, keeping the cache in an always warm state when Warm Up Interval is set to be less than cache TTL.

    LiteMage 1.0.15 (1-8-2016) Bug fixes

    • Fixed a bug from v1.0.14 when crawling non-default stores or non-default currencies.
    • This version excludes inactive stores from the crawlers list.

    LiteMage 1.0.14 (1-4-2016) Feature enhancements, Bug fixes

    • Fixed a bug introduced in v1.0.13 that caused the crawler to stop crawling.
    • Enhanced the crawler, allowing it to run in multiple threads. The number of threads is adaptively adjusted based on a user-defined limit and server load.
    • Added a configuration option allowing the user to supply a custom-defined Url list with different crawler priorities and intervals.

    LiteMage 1.0.13 (12-3-2015) Feature enhancements

    • Improved first-page load time when site has multiple currencies or different cached copies per user group.
    • Added some new and existing customization options to the store level configuration scope.
    • Enhanced built-in crawler to allow designation of stores to crawl as well as each stores priority/crawl order.

    LiteMage 1.0.12 (11-23-2015) Feature enhancements, Bug fixes

    • Added a system default configuration to prevent search results from being cached.
    • Fixed a bug where cached 404 pages were returning a 200 OK header causing them to be incorrectly indexed by search engines.
    • Fixed a bug causing a blank page after logging in when "Redirect Customer to Account Dashboard after Logging in" was set to "No" under Configuration > CUSTOMERS > Customer Configuration > Login Options in the Magento Admin Panel. This setting will now be ignored and customers will always be sent to the dashboard page after logging in.

    LiteMage 1.0.11 (10-27-2015) Feature enhancements, Bug fixes

    • Added configuration option to crawl non-default currencies.
    • Added an admin function to allow purge tags from external programs.
    • Fixed a bug where private blocks sometimes would not update when a user logged in.
    • Fixed a bug in the warmup cron process when crawling non-default stores.
    • Ensured that LiteMage can still function when cache storage is not available, such as during memcached restarts or when layout cache is disabled. Shows a warning message on the Cache Management Page in the Magento Admin Panel.
    • Removed configuration option for "Separate Cache Copy for Customized Cookie Values". To handle this more efficiently, instructions on using a provided rewrite rule are now shown instead. (Use of rewrite rules available as of LSWS 5.0.7)

      Warning: If you are currently using the "Separate Cache Copy for Customized Cookie Values" field, please add the following rewrite rule, RewriteRule .* - [E=cache-vary:cookie_name], BEFORE upgrading the LiteMage extension.

    LiteMage 1.0.10 (10-6-2015) Feature enhancements, Bug fixes

    • Added Admin IPs field to allow the displaying of debug information from within browser for listed IPs.
    • Fixed a bug that sometimes caused LiteMage cache warm-up to not run.
    • Fixed a bug that sometimes caused mobile view to not be properly displayed.

    LiteMage 1.0.9 (8-26-2015) Feature enhancements

    • Now compatible with customized message blocks that use templates. Added a new configuration option in the Magento Admin Panel to define these blocks.
    • More tolerant of customized extensions using non-unique block names in layout files, as long as the alias is different.
    • Improved compatibility with some extensions involving "cannot add to cart" errors for configurable products.

    LiteMage 1.0.8 (8-17-2015) Feature enhancements, Bug fixes

    • Added version number to module title under System > Configuration in Magento Admin Panel.
    • Added configuration option for customer defined block names associated with "welcome" and "toplinks" tags.
    • Added configuration option to enable alternative ESI syntax if standard syntax is being filtered by some other extension(s).
    • Fixed a bug when a dynamically created block is used.

    LiteMage 1.0.7 (8-11-2015) Feature enhancements, Bug fixes

    • Added 2 access control points for LiteMage in Magento Admin Panel.
    • Added the option to distinguish between logged in and logged out users only in "Separate Cache Copy per Customer Group".
    • Only allow LITEMAGE_DEBUG GET parameter when debug mode is set to "Yes" or current IP matches an IP listed in "Enable LiteMage Cache Only for Listed IPs".
    • Fixed a bug in multi-currency setup.
    • Fixed a bug caused when "Separate Cache Copy per Customer Group" was enabled.

    LiteMage 1.0.6 (7-29-2015) Feature enhancements

    • Added a new block attribute to allow programmatic hole-punching of a dynamically created block from a template.
    • Added user defined cacheable routes and Do-Not-Cache subroutes in configuration. Settings will be saved in the database, so no need to update conifg.xml.
    • Added for debugging: Allow users to purge by Product/Category/CMS IDs or specific urls under Cache Management. Purge is automatically triggered in LiteMage when any information is updated in the Magento Admin Panel.
    • Adjusted crawler to have a longer timeout.

    LiteMage 1.0.5 (7-22-2015) Bug fixes

    • Fixed an exception caused when an ESI block has no associated parent block.

    LiteMage 1.0.4 (7-20-2015) Feature enhancements, Bug fixes

    • Improved detection of customized ESI blocks
    • ESI block configuration changed. Default settings will now cover most customized cases.
    • Fixed a bug that caused a removed child block within an ESI block to continue showing up.

    LiteMage 1.0.3 (6-2-2015) Bug fixes

    • Fixed web site errors when set "Add Store Code to Urls" to "Yes".
    • Fixed a bug in purge process when product out of stock.
    • Fixed a bug that private session out-dated while litemage private cache not expired (require lsws 5.0 build 16).

    LiteMage 1.0.2 (5-26-2015) Feature enhancements

    • LiteMage config.xml is restructured. ESI blocks are grouped based on cache tag and purge events to reduce duplication.
    • Added a private block litemage.jsvar at the end of HTML page as a place holder block to reset javascript global variables per user.
    • Added a new attribute to ESI block configuration to allow injecting a private block into a form value field.
    • HTML comment tags around esi:include have been removed to work with HTML minify extensions.
    • Added GET parameter LITEMAGE_DEBUG=NOCACHE|SHOWHOLES to assist with integration testing.

    LiteMage 1.0.1 (4-30-2015) Feature enhancements

    • Allows separate cache copy for user defined cookies
    • Sends purge headers upfront to avoid issues caused by ajax cart extensions

    LiteMage 1.0.0 (4-17-2015) Initial release

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  • Right to Data Portability: In accordance with Article 20 GDPR our users located in the EU may request LiteSpeed Technologies to send them any Personal Information in our possession. In this case, we will provide you with any Personal Information that you have in a commonly used, machine-readable format.
  • Right to Data Access: As a data subject, in accordance with Article 15 GDPR you can ask LiteSpeed Technologies to confirm how and where your Personal Information is being stored and processed. You also have the right to know how such data is shared with third parties by us.
  • Right to Data Rectification: As a data subject, in accordance with Article 16 GDPR you have the right to obtain from LiteSpeed Technologies, without undue delay, the rectification of inaccurate Personal Information concerning you.
  • Right to be Informed: You have the right to be informed about the Personal Information we collect from you, and how we process it.
  • Right to Withdraw Consent: In accordance with Article 7(3) GDPR, you have the right to withdraw your consent given to us at any time.
  • Right to Object: In accordance with Article 18 GDPR you have the right to object to us processing your Personal Information for the following reasons:
    • Processing was not based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling);
    • Direct marketing (including profiling);
    • Processing for purposes of scientific/historical research and statistics; and
    • Rights in relation to automated decision-making and profiling.
  • Automated Individual Decision-Making and Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
  • Right to Complain: You have the right to file a complaint with supervisory authorities if your information has not been processed in compliance with the GDPR. Furthermore, in accordance with Article 77 GDPR, if the supervisory authorities fail to address your complaint properly, you may have the right to a judicial remedy.

Privacy Requests

Lastly, you retain the right to access, amend, correct or delete your Personal Information where it is inaccurate at any time. To do so, please contact us as indicated in the Contact Us section. We reserve the right to charge a reasonable fee, as permitted by applicable laws and regulations, in order to comply with complex requests or repetitive requests from individual users.

Your privacy request must include, at the least, the following information: (i) your complete name, address and/or e-mail address in order for us to notify you of the response to your request; (ii) attached documents establishing your identity; and (iii) a clear and concise description of the Personal Information with regard to which you seek to enforce any of your privacy rights. If you request rectification, please indicate amendments to be made and attach documentation to back up your request.

Upon receipt of your privacy request, and after due review, we may then edit, deactivate and/or delete your Personal Information from our services for the maximum term allowed by the GDPR for each applicable case. In case of secure databases under our control where deletion is impossible, we will make such information permanently inaccessible.

Notice to California Residents

Pursuant to the California Consumer Privacy Act of 2018 (the “CCPA”), LiteSpeed Technologies and/or its affiliates, clients, sub-processors and/or authorized third parties hereto provide the following Privacy Policy notice regarding the categories of Personal Information that we may collect and/or disclose within the preceding twelve (12) months regarding California residents who are not employees, independent contractors, owners, directors, officers, or job applicants of LiteSpeed Technologies, or emergency contacts or benefits beneficiaries of the foregoing.

Thenceforth, the CCPA provides Californians with the following rights:

  • Requests for Information: you (or your authorized agent) can request a copy of your Personal Information, including how we have collected, used, and shared your Personal Information over the past 12 months (if any), including the categories of Personal Information we collected and our purposes for doing so; the categories of sources for that information; the categories of third parties with whom we shared it for a business purpose and our purposes for doing so.
  • Your Right to Notification: under the CCPA, we cannot collect new categories of Personal Information or use them for materially different purposes without first notifying you.
  • Nondiscrimination for exercising your CCPA Rights: the CCPA prohibits us from discriminating against you for exercising your rights under the law. Such discrimination may include denying services, charging different prices or rates for services, providing a different level or quality of services, or suggesting that you will receive a different level or quality of goods or services as a result of exercising your rights.
  • Your Right to Delete Personal Information: you can request that we delete your Personal Information by contacting us. You also can request that we delete specific information, and we will honor such requests, unless a due exception applies, such as when the information is necessary to complete a transaction, verify a fraud, review a chargeback or contract for which it was collected or when it is being used to detect, prevent, or investigate security incidents, comply with laws, identify and repair bugs or ensure another consumer’s ability to exercise their free speech rights or other rights provided by law.
    • Please take into consideration that we may deny your deletion request if retaining the Personal Information is necessary for us, our affiliates or our service providers in order to:

      • Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you;
      • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;
      • Debug our products to identify and repair errors that impair existing intended functionality;
      • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law;
      • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.);
      • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us;
      • Comply with a legal obligation that has substantive grounds;
      • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Overall, we have, may or will collect the following categories of Personal Information from our users, customers and individuals, as necessary to fulfill our legal obligations and operational business purposes:

  • Personal information (as defined in the California Customer Records Law), such as contact information;
  • Identifiers, such as online identifier, IP address and name;
  • Internet or network activity information, such as browsing history and interactions with our and other websites and systems;
  • Geo-localization data, such as device location and IP location;
  • Audio, electronic, visual and similar information, such as video recordings and multimedia content created in connection with our business activities; and
  • Inferences drawn from any of the Personal Information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.

International Data Transfer Notice

LiteSpeed Technologies values your users’ privacy. Although our software does not directly collect any personally identifiable information from visitors to your site, LiteSpeed may still be considered a data processor in certain jurisdictions, as user information may be temporarily cached and/or logged, as outlined in this document.

We have our headquarters in the State of Pennsylvania, United States of America (USA). Henceforth, your Personal Information may be accessed by us or our affiliates, agents, partners and third-party service providers in the USA and our locations which may or may not be located in your country of residence, and you hereby consent to such access and transfer by simple disclosure.

Servers

LiteSpeed Web Server, OpenLiteSpeed, LiteSpeed Web ADC, and related software may record IP addresses as a part of normal logging. An access log and an error log may record visitor IP addresses and URL visited. The logs are stored locally on the system where LiteSpeed server software is installed and are not transferred to or accessed by LiteSpeed employees in any way, except as necessary in providing routine technical support if you request it. This logging may be turned off through configuration. It is up to individual server administrators to come up with their own schedule for removing such logs from the file system.

Cache Solutions

Our cache plugins potentially store a duplicate copy of every web page on display on your site. The pages are stored locally on the system where LiteSpeed server software is installed and are not transferred to or accessed by LiteSpeed employees in any way, except as necessary in providing routine technical support if you request it. All cache files are temporary, and may easily be purged before their natural expiration, if necessary, via a Purge All command. It is up to individual site administrators to come up with their own cache expiration rules.

LSCache for WordPress

In addition to caching, our WordPress plugin has an Image Optimization feature. When optimization is requested, images are transmitted to a remote LiteSpeed server, processed, and then transmitted back for use on your site. LiteSpeed keeps copies of optimized images for 7 days (in case of network stability issues) and then permanently deletes them.

Similarly, the WordPress plugin has a Reporting feature whereby a site owner can transmit an environment report to our server so that we may better provide technical support.

Neither of these features collects any visitor data. Only server and site data is involved.

Support Services

Sometimes, when you request technical support, LiteSpeed may ask for login credentials to various areas of your site. You may refuse to share such credentials, however refusal may impact LiteSpeed’s ability to provide the requested support services.

Upon completion of a support ticket, LiteSpeed immediately deletes all login credentials you may have shared.

Any user data encountered by LiteSpeed is kept strictly confidential. We never provide your support ticket information to any third party without your explicit consent.

Contact Us

If you would like to update information that you have voluntarily provided to us, stop receiving information from us, or exercise any of the rights granted to you under Privacy Laws, including the EU’s General Data Protection Regulation, please e-mail info@litespeedtech.com.