Litespeed registration changes IP address

Daveo

Daveo

New Member
#1
#1
Hi.

We have two IP addresses registered within Plesk (18.0.57 Update 3).

IP 1 is used by Plesk and two other sites.

IP 2 is used by one site.

We have litespeed extension (v1.4.19-0) installed and licenced (thru litespeed to IP 1), if the site on IP 2 makes a change on his site thru Plesk (like a restore) then the litespeed IP address for registration changes from IP 1 to IP 2 and causes litespeed to be in an unregistered state and stops all sites on the server from working.

Any ideas on how to stop/prevent this from occurring ?
 
Daveo

Daveo

New Member
#3
#3
Just to add to this, if we release the licence from IP 1 when it flips to IP 2 then register IP 2, when it occurs again it's the reverse IP 2 back to IP 1, and this keeps occurring.
 
Daveo

Daveo

New Member
#5
#5
I'm unable to contact LiteSpeed support directly, as I'm not the licence holder (that is my friend).

I assist my friend with running the server.

I will let my friend know that he needs to contact LiteSpeed support directly.

BTW, I've just logged into our Plesk server and checked the LiteSpeed status and it has again jumped IPs (see screenshot).

No changes have been made in Plesk and no restores have been done.
 

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