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Hi Guys, Hoping you can help me with a current issue. We have a customer who is using Sucuri Web Firewall services which is basically a proxy server to the clients website hosted on one of our Litespeed Servers. They want to use a .htaccess set of rules to deny anybody trying to directly...

User Activates WooCommerce Theme in Wordpress Installation - Greeted by 503 Error Hi Guys, Hoping somebody can help me out. A client has approached us with an issue with their WordPress installation. When they go to activate a theme by WooCommerce they are greeted with a server busy...

Hi Guys, Just deployed 4.2 onto a server to see if it would fix a previous problem, and also did the whole recompile of php and turned on the PHP suEXEC Daemon mode to give it a good test. It works fantastic, except for the small fact that it will not read in per user php.ini despite the...

Hi There, We currently run LS on a number of our servers, but we are running into an issue with BackupBuddy (A wordpress backup addon) and LS. It runs the backup just fine, but when transmitting the backup to AWS it seems to time out and doesn't complete. I turned on debugging in LS to...

Hi Guys, Running cPanel + LS, was just wondering if you knew of anyway to append / modify the open_basedir value so that I can let customers run the Imagemagick convert binary?? Editing the file directly won't do the job, since it just changes on the next re-generation. Cheers, Craig

Hi Guys, Customer has a RewriteRule working under apache, but not Litespeed. Options +FollowSymLinks RewriteEngine On RewriteRule ^documents/VCOSS_docs/(.*) /documents/VCOSS%20docs/$1 ErrorDocument 404 /errors/404.html Basically the client has a legacy folder in their home...

Hi Guys, A client has pointed out an issue with the DirectoryIndex command in their local .htaccess file. If they set the DirectoryIndex to: DirectoryIndex pages.php?pageid=7 Then the system simply loads a index of all the files in their account. However, if you remove the ?pageid=7...

Hi Everyone, Have a customer experiencing an issue with silverstripe in his account. When running under apache, the site loads without issue and is fine. However on switching to LS, the site no longer loads and throws out these sort of errors. Warning: file_exists()...

Hi Everyone, Have an issue with one account on our servers. If you try and bring up the site with LS enabled, it simply stalls and delivers this message: Request Timeout This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact...

Hi Everyone, Was just wondering if anybody has come across the situation and knows how to fix it up. Have a user logging into cPanel interface by going to domainname.com/cpanel which of cause get's rewritten by a rewrite rule to go to 127.0.0.1 on the required port. Seems when this user...

Fatal error: Using $this when not in object context in /usr/local/cpanel/whostmgr/docroot/cgi/lsws/buildPHP.inc.php on line 101 Think a bug might have crept it's way into.

Hi Everyone, Hoping somebody can point me in the right direction with this query. I'm looking at replacing our fleet with Litespeed instead of Apache, but I've hit a roadblock for me. Basically, on our current setup when a user creates a custom php.ini in their home directory, php reads...