Community Support Solutions

Forum

Community Support
Patrolled by Our Specialists

Wiki

Detailed Guide and
Explanation

Documentation

Product User Manuals

Blog

The Latest News,
Features and Tips

Our Support Services

General Support

Inquire about Sales, Marketing, and Partnership related information

Premium Support

Receive Immediate, Specialized Development Core Team Member Support

Ticket System

Open and Submit A Ticket to Receive our Timely Response

Our Premium Support Includes

Users in need of immediate, specialized support have the option of ordering our premium support.

Premium support gives you access to our experienced system administrators, many of whom are part of our core development team.

In our online store, we offer a number of premium support packages for installation, optimization, and personalized troubleshooting.

  • Performance optimization
  • Installation service (conversion from Apache and fine tuning)
  • LiteSpeed Cache setup for your web platform (vBulletin, Magento, WordPress...)
  • Advanced anti-DDoS setup (dynamically block attacking IPs at your firewall)
  • Available 24/7