Connection reset by peer

Mr_Parham

Well-Known Member
#1
Hi

Few days ago I found out that litespeed 5.2 is available so I upgraded my cPanel server which use litespeed from 5.1.7 to 5.2, the problem is that since that a lot of my users are not able to load up the website properly, I have contacted Cloudflare regarding this as my website is behind their network and here is the log file they sent me

2017-08-18T08:28:14.000Z 39037f9f962f6b97 mydomain.com recv() failed (104: Connection reset by peer) while reading response header from upstream 21m57
2017-08-18T08:27:59.000Z 39037f4092be6493 mydomain.com recv() failed (104: Connection reset by peer) while reading response header from upstream 71m62
2017-08-18T08:27:43.000Z 39037eda73a91589 mydomain.com recv() failed (104: Connection reset by peer) while reading response header from upstream 71m208
2017-08-18T08:27:26.000Z 39037e7086af2b2e mydomain.com recv() failed (104: Connection reset by peer) while reading response header from upstream 20m111
2017-08-18T08:26:45.000Z 39037d70738c0920 mydomain.com recv() failed (104: Connection reset by peer) while reading response header from upstream 19m127
2017-08-18T08:26:39.000Z 39037d4ad2c6179e mydomain.com recv() failed (104: Connection reset by peer) while reading response header from upstream 35m110
2017-08-18T08:26:10.000Z 39037c98910d21e6 mydomain.com recv() failed (104: Connection reset by peer) while reading response header from upstream 11m40
2017-08-18T08:25:34.000Z 39037bb5b14772c5 mydomain.com recv() failed (104: Connection reset by peer) while reading response header from upstream 20m137
2017-08-18T08:25:29.000Z 39037b94942e0a78 mydomain.com recv() failed (104: Connection reset by peer) while reading response header from upstream 21m107
2017-08-18T08:25:14.000Z 39037b36b0422bee mydomain.com recv() failed (104: Connection reset by peer) while reading response header from upstream 20m150
2017-08-18T08:24:57.000Z 39037acd51de6b5b mydomain.com recv() failed (104: Connection reset by peer) while reading response header from upstream 21m156
2017-08-18T08:24:55.000Z 39037ac5606a75ee mydomain.com recv() failed (104: Connection reset by peer) while reading response header from upstream 128m92
2017-08-18T08:24:45.000Z 39037a86c1d3349a mydomain.com recv() failed (104: Connection reset by peer) while reading response header from upstream 21m171
2017-08-18T08:24:27.000Z 39037a16c38f2bfa mydomain.com recv() failed (104: Connection reset by peer) while reading response header from upstream 20m153
2017-08-18T08:24:17.000Z 390379d74228357e mydomain.com recv() failed (104: Connection reset by peer) while reading response header from upstream 21m75
2017-08-18T08:24:16.000Z 390379ceb18e234e mydomain.com recv() failed (104: Connection reset by peer) while reading response header from upstream 71m41
2017-08-18T08:24:14.000Z 390379bfd10c6cfa mydomain.com recv() failed (104: Connection reset by peer) while reading response header from upstream 4m66
2017-08-18T08:23:58.000Z 3903795e37bb69b2 mydomain.com recv() failed (104: Connection reset by peer) while reading response header from upstream 19m89
2017-08-18T08:23:41.000Z 390378f623b021a4 mydomain.com recv() failed (104: Connection reset by peer) while reading response header from upstream 11m98
2017-08-18T08:23:33.000Z 390378c380121201 mydomain.com recv() failed (104: Connection reset by peer) while reading response header from upstream 4m59
2017-08-18T08:23:30.000Z 390378ad1739136b mydomain.com recv() failed (104: Connection reset by peer) while reading response header from upstream 21m22

I have whitelisted their IP addresses so I don't think the issue would be the limitations that I have set for my users, any idea what the issue might be?

Regards
Parham
 

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mistwang

LiteSpeed Staff
#2
Please upgrade to the latest build of 5.2 with command
/usr/local/lsws/admin/misc/lsup.sh -f -v 5.2
If the problem persists, we will need temp root access to investigate.
 

Jon K

Administrator
Staff member
#3
Can you try changing it to a comma delimited list see if it helps?
Code:
ALL,103.21.244.0/22T,103.22.200.0/22T,103.31.4.0/22T,104.16.0.0/12T,108.162.192.0/18T,131.0.72.0/22T,141.101.64.0/18T,162.158.0.0/15T,172.64.0.0/13T,173.245.48.0/20T,188.114.96.0/20T,190.93.240.0/20T,197.234.240.0/22T,198.41.128.0/17T,199.27.128.0/21T
 
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