Installation Issue

#1
Hi I am getting this error when I try to install LiteSpeed web server. License Key was sent on 2nd of this month.

2011-11-05 03:51:23.781 [NOTICE] Detected XEN VM
2011-11-05 03:51:24.976 [ERROR] [LICENSE] License key operation failure: ERR LC.9: Serial number is not active
[ERROR] Sorry, installation will abort without a valid license key.

How to go about it?

regards,

Sham
 
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