license update delay?

Discussion in 'General' started by MentaL, Aug 23, 2011.

  1. MentaL

    MentaL Member


    I repaid my license but its not updating and my website is now unacceptable? What is the usually update length on licenses. Got a few thousand people waiting.

  2. mistwang

    mistwang LiteSpeed Staff

    Usually update in one day, but you can make it update immediately with

    /usr/local/lsws/bin/lshttpd -V


    /usr/local/lsws/bin/lshttpd -r
  3. MentaL

    MentaL Member

    Won't work given I need the license key. Can't get the license key since my new key is not active. Create and get;

    [ERROR] Failed to find your license key under - /usr/local/lsws/ or /usr/local/lsws/conf/!

    Try manual upgrade;

    2011-08-23 14:33:00.840 [ERROR] [LICENSE] License key operation failure: ERR LC.9: Serial number is not active
    [ERROR] Sorry, installation will abort without a valid license key.

    Status: Pending

    Credit Card
    (08/23/2011 09:04)
    Last edited: Aug 23, 2011
  4. MentaL

    MentaL Member

    Opened a ticket, and it was fixed.

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