Problem with LiteSpeed v 1.2.2 for Prestashop 1.6

[Jicman Gabriel]

Hello,

We are using your LiteSpeed v 1.2.2 on a Prestashop 1.6.1.9 Installation. Once a day, tipically in the morning, the first page doesn't load all the resources that it has. When we click Flush All Prestashop Pages, the page loads as it normally does. I have attached below an image with the content of the first page not loading. You can see how the first page should look at https://www.marvinauto.ro.



Can you assist us in discovering the problem?

 

[Havri]

Hello,

We are from the webhosting company that is hosting this site. I just wanted to point out that we have checked all Litespeed access and error logs and nothing relevant was found. We also checked mod security incidents (we are using Imunify360). This error is indeed happening from time to time without any info on the server side.

If someone from Litespeed has any pointers, let us know if we need to check some settings on the Litespeed configuration page or anything on the server.

Regards.

 

[Lauren]

Hi,
First, glad to know that you are trying our plugin.
Is this only happened on home page? Does home page have any special rules for promotion? Does your site have any special geolocation set up?
Looks like a wrong page somehow got cached for home page. If only home page wrong, you don't have to flush all site, you can just purge home page from management screen.
To track down the issue, you may need to turn on the plugin debug log. You can join our slack and go to prestashop cache channel.
Regards,
Lauren