the requested URL could not be retrieved

Discussion in 'General' started by 3245, Jun 18, 2017 at 9:56 AM.

  1. 3245

    3245 Well-Known Member

    hello
    sometimes i see below error, then it fix with few refresh
    how i can fix it?
    [​IMG]

    Thanks.
     
  2. NiteWave

    NiteWave Administrator

    have you enabled per-client throttling like lsws web admin->Server->Security->Per Client Throttling ?
     
    3245 likes this.
  3. 3245

    3245 Well-Known Member

  4. Jon K

    Jon K Administrator Staff Member

    3245, is your website in front of a proxy? The error you are posting about is thrown by Google and not by LiteSpeed.
     
    3245 likes this.
  5. 3245

    3245 Well-Known Member

    how i can check it?
    there is no proxy front it
     
  6. Jon K

    Jon K Administrator Staff Member

    It seems like something called squid is running in front of LiteSpeed and causing the issue.if you disable squid the error should go away.
     
  7. 3245

    3245 Well-Known Member

    you know how i can disable squid?
    cause i not enabled it
    i have Cpanel and i have WHM access and root ssh access.

    Thanks.
     
  8. NiteWave

    NiteWave Administrator

    basically, the issue is that you can't establish a http connection with the web server.
    there are many factors will result this.
    poor network connection, server side mod_security etc.
    probably you can further identify this issue by check the logs at the web server side.
    if network ok, you should see a log entry every time you refresh -- this tells at least the request has reached to the web server.
    if it's easy to reproduce the issue, you can send us the WHM/root access to us and steps to reproduce, I can take a quick investigation.
     

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