Version 5.2.8 build 5 or 6 causing Internet Explorer 11 to stop working

Discussion in 'General' started by Hedloff, Aug 10, 2018.

  1. Hedloff

    Hedloff Well-Known Member


    We updated from build 4 yesterday. Today customers are calling about websites not working on Internet Explorer 11.
    But I switched to version 5.2.7 and then site is loading properly again.

    Is it a known bug?
    We only have support for TLS 1.2 on our server on port 443.
  2. Hedloff

    Hedloff Well-Known Member

    We also had alot of reports of other issues. Like calls to/from carrier providers not working.
    Sites just loading with 403 errors.

    So it's a bug and hopefully you can revert the changes. It worked fine on build 4 of version 5.2.8 :)
  3. Jon K

    Jon K Administrator Staff Member

    Are you running cPanel and their default cipher suite? If so, Apache and older version of LSWS does not support "CHACHA20-POLY1305", so this configuration has no effect, so the default Apache cipher suite is used and it includes "ECDHE-RSA-AES128-SHA". While the latest builds of LSWS support using the new BoringSSL package which supports "CHACHA20-POLY1305" and TLSv1.3, so the configuration actually applied which resulted in IE 11 and other older browsers not successfully negotiating a SSL cipher with the latest version of LSWS. The fix is simple, just add "ECDHE-RSA-AES128-SHA" to the end of the cipher list and shouldn't see the handshake failures anymore. This is a cPanel issue that we have reported to them.
  4. mistwang

    mistwang LiteSpeed Staff

    latest 5.2.8 build 7 should take care of those issues.

Share This Page