[Resolved] Magento/CPANEL/LiteSpeed issue

Discussion in 'Install/Configuration' started by Geoff, Mar 25, 2010.

  1. Geoff

    Geoff Active Member

    OK, I have had a few problems now, and have been able to resolve quite a few.

    Most recently was that PHP wasnt compiled with the right options for magento. I resolved that in CPANEL, by switching back to apache, rebuilding php with all the options for magento, and then getting litespeed to create a matching binary. So far so good.
    Now, however, if I view the site in apache, the magento shop loads no problem, however, in litespeed I get:
    Warning: include_once(Mage/Core/functions.php) [function.include-once]: failed to open stream: No such file or directory in /home/xxxx/public_html/app/Mage.php on line 49

    Warning: include_once() [function.include]: Failed opening 'Mage/Core/functions.php' for inclusion (include_path='.:/usr/php4/lib/php:/usr/local/php4/lib/php:/usr/lib/php:/usr/local/lib/php:/home/xxxx/php') in /home/xxxx/public_html/app/Mage.php on line 49

    Warning: include_once(Varien/Autoload.php) [function.include-once]: failed to open stream: No such file or directory in /home/xxxx/public_html/app/Mage.php on line 50

    Warning: include_once() [function.include]: Failed opening 'Varien/Autoload.php' for inclusion (include_path='.:/usr/php4/lib/php:/usr/local/php4/lib/php:/usr/lib/php:/usr/local/lib/php:/home/xxxx/php') in /home/xxxx/public_html/app/Mage.php on line 50

    Fatal error: Class 'Varien_Autoload' not found in /home/xxxx/public_html/app/Mage.php on line 53

    So, did some research and found out this is sometimes due to rewrite not being enabled.
    1. Cant find the rewrite switch in admin plugin (CPANEL) (LS 4.0.13 licensed).
    2. noted that there are NO vhost templates loaded..
    3. The sites are showing as listeners and as APVH_ hosts in general
    4. other "basic" sites appear to be working ok

    Anyone has any idea, please let me know. My customer has paid for a litespeed license and I'm not keen on telling him to go back to apache :)
    Last edited by a moderator: Mar 30, 2010
  2. NiteWave

    NiteWave Administrator

    where are the location of Mage/Core/functions.php and Varien/Autoload.php in your magento installation?
  3. Geoff

    Geoff Active Member

    they are in the appropriate directories in the customer's folder..

    CPANEL appears to install it, and it "just works" if I switch to apache. The error only occurs when litespeed is serving the pages.
  4. NiteWave

    NiteWave Administrator

    apache and litespeed use different php binary.
    it looks the problem at php include_path setting.

    can you compare the phpinfo() output, regarding "include_path"?
  5. Geoff

    Geoff Active Member

    include_path	.:/usr/php4/lib/php:/usr/local/php4/lib/php:/usr/lib/php:/usr/local/lib/php:/home/xxxx/php	.:/usr/lib/php:/usr/local/lib/php
    include_path	.:/usr/lib/php:/usr/local/lib/php	.:/usr/lib/php:/usr/local/lib/php
  6. NiteWave

    NiteWave Administrator


    please try add
    to include_path in php.ini

    and restart lsws. see if those errors disappear.
  7. Geoff

    Geoff Active Member

    didnt work:s

    I certainly wouldnt want to have to add each one for each site on the server manually :p

    Last night I took the configure commands for the apache version of PHP and compiled another php for litespeed... same problem.
  8. Geoff

    Geoff Active Member

    Configure Command	 './configure' '--prefix=/usr/local/lsws/lsphp5' '--enable-bcmath' '--enable-calendar' '--enable-force-cgi-redirect' '--enable-ftp' '--enable-libxml' '--enable-magic-quotes' '--enable-mbstring' '--enable-pdo=shared' '--enable-sockets' '--with-curl=/opt/curlssl/' '--with-curlwrappers' '--with-gd' '--with-gettext' '--with-imap=/opt/php_with_imap_client/' '--with-imap-ssl=/usr' '--with-jpeg-dir=/usr' '--with-kerberos' '--with-libxml-dir=/opt/xml2/' '--with-mcrypt=/opt/libmcrypt/' '--with-mysql=/usr' '--with-mysql-sock=/var/lib/mysql/mysql.sock' '--with-openssl=/usr' '--with-openssl-dir=/usr' '--with-pdo-mysql=shared' '--with-pdo-sqlite=shared' '--with-png-dir=/usr' '--with-sqlite=shared' '--with-xpm-dir=/usr' '--with-zlib' '--with-zlib-dir=/usr' '--with-litespeed' '--enable-suhosin'
    Server API	LiteSpeed V5.3
    Virtual Directory Support	disabled
    Configuration File (php.ini) Path	/usr/local/lsws/lsphp5/lib
    virtual directory support disabled.. is that normal?
    Last edited: Mar 26, 2010
  9. Geoff

    Geoff Active Member

    Ok, more info

    include_path	.:/usr/php4/lib/php:/usr/local/php4/lib/php:/usr/lib/php:/usr/local/lib/php:/home/custname/php	.:/usr/local/lsws/lsphp5/lib/php
    The php.ini appears to be the one in "/usr/local/lsws/lsphp5/lib"

    The first lot of include_dir are the "local value", the last one is the master value.

    What is overriding the master value? I can set the master value to anything I like, and it makes no difference.
    In fact, php.ini says nothing, as per:
    ; UNIX: "/path1:/path2"
    ;include_path = ".:/php/includes"
    ; Windows: "\path1;\path2"
    ;include_path = ".;c:\php\includes"
    So, I installed cpanel, then litespeed, compiled php using litespeed, then installed magento, put the php.ini into the right folder and the errors are gone away, and nothing at all displays now, just a blank page.

    note: other php based sites are ok, its just this magento one.
    Last edited: Mar 26, 2010
  10. Geoff

    Geoff Active Member

    ok, the problem "appears" to be that there is some kind of local config which is over riding the "master" in the php.ini, here:
    Warning: include_once() [function.include]: Failed opening 'Mage/Core/functions.php' for inclusion (include_path='.:/usr/php4/lib/php:/usr/local/php4/lib/php:/usr/lib/php:/usr/local/lib/php:/home/pcshop/php') in /home/pcshop/public_html/app/Mage.php on line 49
    Any ideas where this is? (or what?)
  11. NiteWave

    NiteWave Administrator

    is functions.php at
    /home/pcshop/public_html/app/code/core/Mage/Core/functions.php ?
  12. Geoff

    Geoff Active Member

    yes.. its a default standard magento install.. everything is where its supposed to be
  13. Geoff

    Geoff Active Member

    As you can see from the above quote the apache php.ini include path is quite different from the litespeed one. The thing is.. ITS THE SAME PHP.INI!!!

    So.. there is no code in the magento install that is changing anything, its coming from litespeed.. BUT WHERE?

    All I have done is make a working php install in apache, then "match php build" in litespeed, and this is the error..

    (note, that lightspeed is looking in php4 directories too, and yet its using php5)
  14. Geoff

    Geoff Active Member

    actually, I found it.. its in the httpd.conf..

    now.. if anyone has any ideas how to fix it, let me know.. otherwise I shall approach the CPANEL crowd and see if I can get any help
  15. NiteWave

    NiteWave Administrator

    can you try: edit /home/pcshop/public_html/includes/config.php

    delete or comment following 2 lines:
    #define('COMPILER_INCLUDE_PATH', dirname(__FILE__).DIRECTORY_SEPARATOR.'src');
    #define('COMPILER_COLLECT_PATH', dirname(__FILE__).DIRECTORY_SEPARATOR.'stat');
  16. mistwang

    mistwang LiteSpeed Staff

    Please do not bother cPanel support for LiteSpeed related issue, we got complaints, we will help you figure it out.

    There tons of Magento sites hosted with Litespeed. should not be any problem.

    Try "Build Matching PHP" from LSWS WHM plugin, it should fix your problem.
    With cPanel, we do not recommend using "Build PHP" function in LSWS web console.
  17. mistwang

    mistwang LiteSpeed Staff

    If it does not fix your problem. please contact support with a temp root access, we will take a look.
  18. Geoff

    Geoff Active Member

    hi mistwang,

    just fyi, I already did the build matching php from the plugin, right from the beginning. I have redone it a few times after rebuilding php in easyapache.

    Those 2 lines in /home/pcshop/public_html/includes/config.php are already commented out.

    It appears to me that something very weird is going on. In CPANEL, apache and litespeed use the same php.ini, correct? And they also use the same httpd.conf to get configuration, at least, I am assuming that is what is happening from the settings I have selected.

    however, litespeed is doing something strange with the vhost php includes that cpanel insists on having, which is found here:


    This is an include in the apache vhost config.

        <IfModule concurrent_php.c>
           php4_admin_value include_path ".:/usr/php4/lib/php:/usr/local/php4/lib/php:/usr/lib/php:/usr/local/lib/php:/home/pcshop/php"
           php5_admin_value include_path ".:/usr/lib/php:/usr/local/lib/php:/home/pcshop/php"
        <IfModule !concurrent_php.c>
           <IfModule mod_php4.c>
              php_admin_value include_path ".:/usr/php4/lib/php:/usr/local/php4/lib/php:/usr/lib/php:/usr/local/lib/php:/home/pcshop/php"
           <IfModule mod_php5.c>
              php_admin_value include_path ".:/usr/lib/php:/usr/local/lib/php:/home/pcshop/php"
           <IfModule sapi_apache2.c>
              php_admin_value include_path ".:/usr/php4/lib/php:/usr/local/php4/lib/php:/usr/lib/php:/usr/local/lib/php:/home/pcshop/php"
    This works with apache, but not with litespeed.. also, this location: /home/pcshop/php - doesnt exist, there is no php folder there.
  19. mistwang

    mistwang LiteSpeed Staff

    Litespeed cannot really tell which php module is actually used by Apache, so it load all of them, the last one is in effective I think.
  20. Geoff

    Geoff Active Member

    the funny thing is, that when I switch back to apache, it appears to ignore the vhost include paths I had in the previous post and just reads this for both local and master values:


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