When I enable LiteSpeed, google console shows an error

C

cabbola

Member
#1
#1
When I enable LiteSpeed, google console shows an error:
Code: 
- 3 (index):1 GET https://www.mywebsite.com/products/webfonts/fa-solid-900.woff2 net::ERR_ABORTED 404
The cache files show an incorrect URL for these files. If I disable the cache the problem goes away. Or if I delete the cache the problem goes away until I refresh the page and the error comes back.
Can anyone help with this, please?
Cabbola
 
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P

Pong

Administrator
Staff member
#2
#2
When you say "enable LiteSpeed", do you mean enable LiteSpeed cache plugin for WordPress? or something else?
we may need your real URL to check.
 
C

cabbola

Member
#3
#3
Sorry for not explaining more clearly, I do mean the LiteSpeed plugin. We have been using it for a while and have had no problems. Then we noticed that the website was slow to respond. I checked Google console and saw the errors. I disabled the LiteSpeed plugin and the problem persisted. I checked the cache files and within them were references to various font awesome files including fa-solid-900.woff2 which point to the wrong URL. I deactivated the plugin on the plugin page and the problem goes away. I have tried to see where these cache references come from but have run out of possibilities. I was hoping you could take a look and point me in the right direction. Thank you in anticipation.
Cabbola
 
P

Pong

Administrator
Staff member
#5
#5
Your fa-solid-900.woff2 seems from a remote site instead of the same server: https://use.fontawesome.com/releases/v5.3.1/webfonts/fa-solid-900.woff2, right?

Not sure why but generally LSCWP plugin won't change URL for that to https://www.buyatestkit.com/products/webfonts/fa-solid-900.woff2
I suggest you log a ticket with us with your wordpress admin login and tmp root ssh access to your server for us to take a further look.
 
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C

cabbola

Member
#6
#6
/wp-content/themes/storefront/assets/fonts/ is where the fonts are. The css is in /wp-content/themes/storefront/assets/ and that points to.. https://www.buyatestkit.com/wp-content/themes/storefront/assets/fonts/ Where would I send login information?
 
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P

Pong

Administrator
Staff member
#7
#7
I can see fa-solid-900.woff2 is now on the same server ( maybe you change something, it was on remote server)
https://www.buyatestkit.com/wp-content/themes/storefront/assets/fonts/fa-solid-900.woff2
this is the correct location which supposed to be, right?

I can see you are running cloudflare CDN and LiteSpeed at the backend server already.
What's the steps to reproduce and see the error?
You can send all such details and login info to support@litespeedtech.com
 
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C

cabbola

Member
#8
#8
Hi there,
fa-solid-900.woff2 was always at this URL https://www.buyatestkit.com/wp-content/themes/storefront/assets/fonts/fa-solid-900.woff2, however as soon as LiteSpeed Cache is enabled the URL in the CSS is different and that's why I get the error in the Google console.

Something different is going on now, this is in addition to my first problem. When I enable LiteSpeed, it is enabled in green but I get this message on the LiteSpeed page,
WARNING
Caching functions on this page are currently unavailable!

Click to expand...
This issue is separate from my original problem. It must be a full moon or something.
I have sent login details.
Bob
 
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